Cannot update to 24H2 because of partition error

Anonymous

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

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244 answers

Anonymous

2025-01-10T18:15:59+00:00
Hi, sorry I don't really know much about tech stuff, is this the one youre looking for?

Microsoft Windows [Version 10.0.22631.4602]

(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>mountvol Y: /s

The directory is not empty.

C:\Windows\System32>

C:\Windows\System32>cd /d Y:\EFI\Microsoft\Boot\Fonts

Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>del *.ttf

Could Not Find Y:\EFI\Microsoft\Boot\Fonts\*.ttf

Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

FullName Length

Y:\EFI\dell\bios\recovery\BIOS_CUR.rcv 16142150

Y:\EFI\dell\bios\recovery\BIOS_PRE.rcv 16106496

Y:\EFI\dell\SOS\Fonts\cht_boot.ttf 3879376

Y:\EFI\dell\SOS\Fonts\chs_boot.ttf 3696672

Y:\EFI\dell\SOS\bootmgfw.efi 2568568

Y:\EFI\dell\SOS\bootmgr.efi 2556288

Y:\EFI\dell\SOS\Fonts\kor_boot.ttf 2373956

Y:\EFI\dell\SOS\memtest.efi 2337632

Y:\EFI\dell\SOS\Fonts\jpn_boot.ttf 1986824

Y:\EFI\Boot\bootx64.efi 1692168

Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>dir Y:\

Volume in drive Y has no label.

Volume Serial Number is 7C73-AF7C

Directory of Y:\

28-12-2024 09:27 EFI
```
           0 File(s)              0 bytes

           1 Dir(s)      21,109,760 bytes free
```
Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>
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Ramesh 181.1K Reputation points Volunteer Moderator

2025-01-10T18:02:59+00:00

You're welcome @Oseion
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Ramesh 181.1K Reputation points Volunteer Moderator

2025-01-10T18:02:37+00:00

@S__T

The commands are correct, but they need to be run from *admin* CMD Prompt.
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Anonymous

2025-01-10T17:56:22+00:00
Hi Ramesh, thank you for responding

is this what you were asking for?

Microsoft Windows [Version 10.0.22631.4602]

(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>mountvol Y: /s

C:\Windows\System32>

C:\Windows\System32>cd /d Y:\EFI\Microsoft\Boot\Fonts

Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>del *.ttf

Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

FullName Length

Y:\EFI\dell\bios\recovery\BIOS_CUR.rcv 16142150

Y:\EFI\dell\bios\recovery\BIOS_PRE.rcv 16106496

Y:\EFI\dell\SOS\Fonts\cht_boot.ttf 3879376

Y:\EFI\dell\SOS\Fonts\chs_boot.ttf 3696672

Y:\EFI\dell\SOS\bootmgfw.efi 2568568

Y:\EFI\dell\SOS\bootmgr.efi 2556288

Y:\EFI\dell\SOS\Fonts\kor_boot.ttf 2373956

Y:\EFI\dell\SOS\memtest.efi 2337632

Y:\EFI\dell\SOS\Fonts\jpn_boot.ttf 1986824

Y:\EFI\Boot\bootx64.efi 1692168

Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>dir Y:\

Volume in drive Y has no label.

Volume Serial Number is 7C73-AF7C

Directory of Y:\

28-12-2024 09:27 EFI
```
           0 File(s)              0 bytes

           1 Dir(s)      21,109,760 bytes free
```
Y:\EFI\Microsoft\Boot\Fonts>

Y:\EFI\Microsoft\Boot\Fonts>
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Anonymous

2025-01-10T17:53:35+00:00

@Oseion:

Looks good. Please restart the system. If you see the "Please do not power off" screen during the boot, let me know.

Run the 24H2 setup.

Thanks Ramesh, it worked! I would never have been able to figure that out on my own. Really appreciate the assistance.
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