Windows 11 OEM licence deactivated after 24h2 update

Anonymous
2024-10-21T20:30:54+00:00

Hello,

A few days ago I installed the new 24h2 update on my laptop and after rebooting the system, my Windows 11 Home license no longer worked. Every time I went to the Configuration place where the licenses are activated, it would show an error 0xC004F213. Every time I would click on "Solve problems" it would not provide me with any solution.

After 1 day, I tried to enter my license as a new license, by clicking on "Change product key" and pasted my current license. Again, this would not solve the problem and throw me an error. This time the code was 0x803fa067.

Now, I constantly have that error saying that my license is not valid. https://answers-afd.microsoft.com/static/images/image-not-found.jpgI have checked and downgrading to the previous version 23h also seems impossible.

Is there any fix for this or am I going to lose my valid and paid license due to an update bug?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-02-17T04:24:00+00:00

    So the official fix for 6 months is to role back the update and hope?

    So when does this bother getting fixed and how does this effect security updates etc?

    Good question. They must know of the issue, too bad no official announcement. It was interesting how when support called back, they were quick to confirm rolling back is the option for right now and to "wait for a few days"...

    Someone from Microsoft should chime in on this thread since it seems widespread, even on other forums.

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  2. Anonymous
    2025-02-17T04:24:12+00:00

    So the official fix for 6 months is to role back the update and hope?

    So when does this bother getting fixed and how does this effect security updates etc?

    Good question. They must know of the issue, too bad no official announcement. It was interesting how when support called back, they were quick to confirm rolling back is the option for right now and to "wait for a few days"...

    Someone from Microsoft should chime in on this thread since it seems widespread, even on other forums.

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  3. Anonymous
    2025-02-17T14:02:04+00:00

    In my experience, it pauses ALL updates.

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  4. Anonymous
    2025-02-23T01:57:44+00:00

    In my experience, it pauses ALL updates.

    Yeah, it pauses the whole thing, even the monthly updates for security, etc.

    Does anyone have an update? I'd hate to run the update again only to have to roll everything back again.

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  5. Anonymous
    2025-02-23T02:13:07+00:00

    I corresponded with Puget Systems, who built my computer. Following their instructions, I was able to resolve this in two steps.

    1. Install 24H2, and see that Windows has been de-activated.
    2. On the activation page, click on "Change Product Key" and put in the OEM Activation code (found on the Microsoft authentication sticker on the back of my unit)

    BTW, Puget says technically this is a result not of 24H2, but rather this October update: KB 5044285; That KB was an optional update which had never been installed, and was included as a "catch-up" update as part of the 24H2 package update.

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