Keep Getting Ntkrnlmp.exe frequent BSOD Help

Anonymous
2024-09-25T13:53:46+00:00

changed gpu,ram.motherboard and installed clean windows 11 but still no fix

crashdumps provided below before and while using verifier

before using verifier

Minidump1.rar

while using verifier Minidump2.rar

Windows for home | Windows 11 | Performance and system failures

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  1. David-M 126.8K Reputation points Independent Advisor
    2024-09-25T18:59:53+00:00

    This minidump also doesn't mention any drivers.

    I suggest doing the following:

    • Download the latest chipset driver from the link below and install it.

    https://download.msi.com/dvr_exe/mb/amd_chipset...

    (Extract the ZIP file, run the file "AMD_Chipset_Software", and follow the on-screen instructions to install the driver.)

    • I noticed that the motherboard BIOS is outdated. I suggest you update it by following MSI's instructions.

    Then, see if the system will work stable.

    If the BSOD occurs again after doing this, share the minidump it created. Click on the "Reply" button below my reply.

    Driver source: https://www.msi.com/Motherboard/B550M-PRO-VDH-W...

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2024-09-25T19:11:57+00:00

    i was running driver verifier again here are the minidumps i will update bios now(its a brand new motherboard the prev one also had this problem i doubt updating bios will fix it tho)

    Minidump5.rar

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  3. Anonymous
    2024-09-25T19:25:45+00:00

    here is the minidump after bios and chipset upgrade

    092624-11734-01.rar

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  4. David-M 126.8K Reputation points Independent Advisor
    2024-09-25T19:25:49+00:00

    The latest minidumps were also not created by the Driver Verifier.

    Some minidumps mentioned the motherboard Bluetooth adapter driver "mtkbtfilterx.sys". Have you installed the latest Bluetooth driver provided by MSI?

    If not, do this in addition to updating the Chipset driver and updating the BIOS.

    I'll leave the driver in the link below just in case.

    https://download.msi.com/dvr_exe/mb/amd_bt_driv...

    (Extract the ZIP file, double-click the file "MSI SetupDrv64" to run it, and follow the on-screen instructions to install the driver.)

    Source: https://www.msi.com/Motherboard/B550M-PRO-VDH-W...

    If you get another BSOD feel free to share the minidump. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  5. David-M 126.8K Reputation points Independent Advisor
    2024-09-25T19:51:21+00:00

    Sorry. Since you posted your reply seconds before my last reply, it didn't sync for me.

    I checked the minidump, and it doesn't mention any drivers either.

    Did you perform a clean install of Windows 11 using an installation media (USB flash drive) and erase all contents of the system drive before reinstalling?

    You said you changed the GPU, RAM, and motherboard, right?

    Is the processor the same as the one used on the previous motherboard?

    I await your reply. Click on the "Reply" button below my reply.

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