Keep Getting Ntkrnlmp.exe frequent BSOD Help

Anonymous
2024-09-25T13:53:46+00:00

changed gpu,ram.motherboard and installed clean windows 11 but still no fix

crashdumps provided below before and while using verifier

before using verifier

Minidump1.rar

while using verifier Minidump2.rar

Windows for home | Windows 11 | Performance and system failures

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  1. David-M 126.8K Reputation points Independent Advisor
    2024-09-25T14:33:03+00:00

    Hi. I'm David, and I'm happy to help you.

    I analyzed the minidumps you shared.

    The minidump created before using the verifier does not mention any driver. Only a generic system file.

    Of the minidumps created while using the verifier, one shows inconclusive analysis, and the other mentions the Nvidia driver "nvlddmkm.sys" as the cause of the crash.

    However, these minidumps do not seem to have been created by the verifier. But I think it is a good clue.

    I suggest performing a clean install of the Nvidia driver as instructed below.

    Download the latest driver for your graphics card from the Nvidia website. Then, use the free DDU tool to remove the current driver. Then, install the latest driver using the installer you downloaded.

    (I suggest disconnecting from the internet during the entire procedure.)

    DDU: https://www.guru3d.com/files-details/display-dr...

    Nvidia driver download: https://www.nvidia.com/en-us/drivers/

    Run the downloaded file and follow the on-screen instructions to install the driver.

    See if the system will work stable after this.

    If the BSOD occurs again after doing this, share the minidump it created. Click on the "Reply" button below my reply.

    If you need a tutorial for using DDU, I recommend the video below.

    https://www.youtube.com/watch?v=bP-2B14Nckw

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2024-09-25T14:52:04+00:00

    awesome ive finished clean installing gpu drivers ill let you know if i get any bsod again thanks alot

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  3. Anonymous
    2024-09-25T16:41:23+00:00

    it indeed did crash again but wasnt as frequent as before

    here is the minidump i changed the minidumps from automatic memory dumps to small memory dump(256kb)

    Minidump3.rar

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  4. David-M 126.8K Reputation points Independent Advisor
    2024-09-25T17:36:25+00:00

    This minidump does not mention any drivers. Only a generic system file.

    Please use the Driver Verifier again. But check the article I leave below and see if the procedure you have is the correct one.

    https://answers.microsoft.com/en-us/windows/for...

    (The same instructions that apply to Windows 10 apply to Windows 11.)

    (Pay attention to the blue screen that is displayed. Sometimes, it may contain useful information.)

    Before turning on Driver Verifier, I like to create a restore point just in case. I suggest doing the same.

    https://support.microsoft.com/windows/create-a-...

    I await your reply. Click on the "Reply" button below my reply.

    Feel free to ask back any questions.

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  5. Anonymous
    2024-09-25T18:09:57+00:00

    the pc crashed twice in a row so i stopped driver verifier but there are no minidump files and the memory.dmp hasnt been modified in a while the bsod showed an error called system_thread_exception_not_handled

    i will run verifier again and check to see if there will be any minidumps

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