Keep Getting Ntkrnlmp.exe frequent BSOD Help

Anonymous
2024-09-25T13:53:46+00:00

changed gpu,ram.motherboard and installed clean windows 11 but still no fix

crashdumps provided below before and while using verifier

before using verifier

Minidump1.rar

while using verifier Minidump2.rar

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-09-25T19:11:57+00:00

    i was running driver verifier again here are the minidumps i will update bios now(its a brand new motherboard the prev one also had this problem i doubt updating bios will fix it tho)

    Minidump5.rar

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  2. David-M 126.8K Reputation points Independent Advisor
    2024-09-25T18:59:53+00:00

    This minidump also doesn't mention any drivers.

    I suggest doing the following:

    • Download the latest chipset driver from the link below and install it.

    https://download.msi.com/dvr_exe/mb/amd_chipset...

    (Extract the ZIP file, run the file "AMD_Chipset_Software", and follow the on-screen instructions to install the driver.)

    • I noticed that the motherboard BIOS is outdated. I suggest you update it by following MSI's instructions.

    Then, see if the system will work stable.

    If the BSOD occurs again after doing this, share the minidump it created. Click on the "Reply" button below my reply.

    Driver source: https://www.msi.com/Motherboard/B550M-PRO-VDH-W...

    Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2024-09-25T18:48:18+00:00

    random crash while idle 092624-11578-01.rar

    i will run verifier again in admin mode

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  4. Anonymous
    2024-09-25T18:42:37+00:00

    i didnt select any of the microsoft drivers

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  5. David-M 126.8K Reputation points Independent Advisor
    2024-09-25T18:40:20+00:00

    These minidumps were not created by Driver Verifier and only mention the system driver "HIDCLASS.SYS".

    When you configured Drive Verifier, you selected all drivers that were NOT provided by Microsoft.

    If you select the drivers provided by Microsoft, the procedure will not work as intended.

    I await your reply. Click on the "Reply" button below my reply.

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