I tried to Factory Reset my computer and it failed 3 times, and now I can't login.

Anonymous
2024-10-09T01:31:59+00:00

First time I factory reset my computer it cailed and said "Undoing changes" as it did that it brought up my login screen. I go to login but now I am locked out behind an Error that persists with User Profile service Failed. So I go to factory reset again. It does the same thing. Undoes the changes and says that same error. I go for the third time but this time it is to fully wipe the computer. Gets stuck at 46% for 2 hours and then fails. Still the same error. I have been following guifes to do stuff in safe mode, but as I login to safe mode I am met with a blank white canvas, and cannot access anything at all. The window key + R or X does not work at all. I would like to fix this ASAP, it has been stressing me out. I don't know what to do.

Windows for home | Windows 10 | Windows update

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  1. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T03:05:41+00:00

    Please Look for User Profile Service

    Right-click on it and start the service.

    Double-click on it then set the Startup type to Automatic.

    Check if you are able to log-in.

    If the issue persits, please try the solutions presented here: https://www.makeuseof.com/fix-the-user-profile-...

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2024-10-09T03:07:57+00:00

    What if the service is already running, should I hit stop and start, or restart it, and also what if it is already on Automatic?

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  3. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T03:10:47+00:00

    Restart it. If it's already set to automatic, change it to manual, click apply, then switch it back to automatic and apply again. Try restarting your computer afterwards.

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  4. Anonymous
    2024-10-09T03:17:50+00:00

    Sorry, I tried doing the steps on the website you linked. I got to the step where I needed to Open Windows, and then System 32, but neither of those were anywhere to be found. While i wait for a reply, imma go back to safe mode, and go restart it and turn it onto manual and back to auto and restart.

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  5. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T03:19:48+00:00

    Thank you for trying the steps. Since none of them are working, including the 'reset' option, it indicates that your Windows OS is likely corrupted, and a clean installation is needed.

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