I tried to Factory Reset my computer and it failed 3 times, and now I can't login.

Anonymous
2024-10-09T01:31:59+00:00

First time I factory reset my computer it cailed and said "Undoing changes" as it did that it brought up my login screen. I go to login but now I am locked out behind an Error that persists with User Profile service Failed. So I go to factory reset again. It does the same thing. Undoes the changes and says that same error. I go for the third time but this time it is to fully wipe the computer. Gets stuck at 46% for 2 hours and then fails. Still the same error. I have been following guifes to do stuff in safe mode, but as I login to safe mode I am met with a blank white canvas, and cannot access anything at all. The window key + R or X does not work at all. I would like to fix this ASAP, it has been stressing me out. I don't know what to do.

Windows for home | Windows 10 | Windows update

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  1. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-11T23:51:04+00:00

    When you see two Windows 10 options at startup, it usually means there are multiple boot records on your system. This can happen if you've installed Windows multiple times without formatting. For a permanent fix, I suggest that you reinstall Windows. Please refer to my previous response for the steps.

    NOTE: If you have multiple partitions listed, select each one (starting at the bottom), then click delete until there is only a single (one) unallocated drive displayed in the window. https://answers.microsoft.com/en-us/insider/for...

    Thank you.

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  2. Anonymous
    2024-10-12T00:15:06+00:00

    Wait. So i gotta redo it again? After I downloaded all my stuff again...

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  3. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-12T00:32:03+00:00

    To fix the dual boot issue, unfortunately yes, please ensure to back up all your important files before proceeding. Thank you.

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  4. Anonymous
    2024-10-12T00:52:22+00:00

    Is it because Windows installed onto my actual harddrive instead of my SSD? Also how do I back up everything?

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  5. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-12T01:17:40+00:00

    The easiest way is to manually back up your files using a USB external hard disk: https://answers.microsoft.com/en-us/windows/for...

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