I tried to Factory Reset my computer and it failed 3 times, and now I can't login.

Anonymous
2024-10-09T01:31:59+00:00

First time I factory reset my computer it cailed and said "Undoing changes" as it did that it brought up my login screen. I go to login but now I am locked out behind an Error that persists with User Profile service Failed. So I go to factory reset again. It does the same thing. Undoes the changes and says that same error. I go for the third time but this time it is to fully wipe the computer. Gets stuck at 46% for 2 hours and then fails. Still the same error. I have been following guifes to do stuff in safe mode, but as I login to safe mode I am met with a blank white canvas, and cannot access anything at all. The window key + R or X does not work at all. I would like to fix this ASAP, it has been stressing me out. I don't know what to do.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Newest
  1. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T04:16:09+00:00

    Quick note: Before starting this process, please remove all unnecessary external devices connected to your PC to avoid interference.

    1. If your PC is on, turn it off by holding and pressing the power button for 5-10 seconds.
    2. Turn on your PC normally. When you see the spinning circle, hold down the power button for about 10 seconds.
    3. Repeat this process three times. This will take you to the recovery menu.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-10-09T04:14:22+00:00

    How do I do that if I cant do the hold shift and click the restart button? I know there is a key(s) to click, but which ones?

    Was this answer helpful?

    0 comments No comments
  3. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T04:08:12+00:00

    If that doesn't work, please go back to the Windows Recovery Environment. From the 'Choose an option' screen, click Troubleshoot > Advanced options > Startup Repair, and see if the system can repair itself.

    Click Troubleshoot, then System Restore, and select a restore point from before the issue occurred. Let the process finish and check.

    Click Troubleshoot > Reset This PC. Choose cloud reinstall instead of local reinstall.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-10-09T03:55:53+00:00

    It is just taking forever to load in. Still saying "Just a moment..."

    It is still trying to load in. I don't want to give up, but I just think it isn't going to load in.

    Was this answer helpful?

    0 comments No comments
  5. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T03:53:05+00:00

    Alright, please update me. Thanks!

    Was this answer helpful?

    0 comments No comments