I tried to Factory Reset my computer and it failed 3 times, and now I can't login.

Anonymous
2024-10-09T01:31:59+00:00

First time I factory reset my computer it cailed and said "Undoing changes" as it did that it brought up my login screen. I go to login but now I am locked out behind an Error that persists with User Profile service Failed. So I go to factory reset again. It does the same thing. Undoes the changes and says that same error. I go for the third time but this time it is to fully wipe the computer. Gets stuck at 46% for 2 hours and then fails. Still the same error. I have been following guifes to do stuff in safe mode, but as I login to safe mode I am met with a blank white canvas, and cannot access anything at all. The window key + R or X does not work at all. I would like to fix this ASAP, it has been stressing me out. I don't know what to do.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2024-10-09T04:34:53+00:00

    I am okay with that but it states

    Unable to download. Please try Reset this PC using the local reinstall option.

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  2. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T04:28:24+00:00

    Try the option to remove everything, since you're okay with that, right?

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  3. Anonymous
    2024-10-09T04:26:42+00:00

    Sorry i forgot to state i dont have any restore points as you sent your message.

    Also when I click Reset This PC, am I keeping my files or Remove Everything?

    I did both options, but cloud is unable to download for both. It just tells me to do local.

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  4. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T04:23:30+00:00

    Please proceed with the next. Click Troubleshoot, then System Restore, and select a restore point from before the issue occurred. Let the process finish and check.

    Click Troubleshoot > Reset This PC. Choose cloud reinstall instead of local reinstall.

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  5. Anonymous
    2024-10-09T04:22:27+00:00

    Alright I did that. The message that appears is as stated below

    Startup Repair couldn't repair your PC

    Press "Advanced options" to try other options to repair your PC or "Shut down" to turn off your PC.

    Log file: D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt

    I also do not have any system restore points at all.

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