I tried to Factory Reset my computer and it failed 3 times, and now I can't login.

Anonymous
2024-10-09T01:31:59+00:00

First time I factory reset my computer it cailed and said "Undoing changes" as it did that it brought up my login screen. I go to login but now I am locked out behind an Error that persists with User Profile service Failed. So I go to factory reset again. It does the same thing. Undoes the changes and says that same error. I go for the third time but this time it is to fully wipe the computer. Gets stuck at 46% for 2 hours and then fails. Still the same error. I have been following guifes to do stuff in safe mode, but as I login to safe mode I am met with a blank white canvas, and cannot access anything at all. The window key + R or X does not work at all. I would like to fix this ASAP, it has been stressing me out. I don't know what to do.

Windows for home | Windows 10 | Windows update

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  1. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T02:44:23+00:00

    I see, please try this instead:

    Press Ctrl + Shift + Esc to open the Task Manager.

    Go to the File menu at the top and select Run new task.

    Type explorer.exe and press Enter.

    Can you access the Settings or Services?

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  2. Anonymous
    2024-10-09T02:39:32+00:00

    So, Windows Explorer doesnt show up at all.

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  3. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T02:37:24+00:00

    Under Safe mode, please try these methods:

    > Restart Windows Explorer:

    1. On your keyboard, press Ctrl + Shift + Esc to open Task Manager
    2. Choose the Processes tab.
    3. Scroll down and find Windows Explorer
    4. Right-click on it then select Restart.

    > Check the status of User profile services:

    Press Windows + R, type Services.msc and press Enter.

    Look for User Profile Service

    Right-click on it and start the service.

    Double-click on it then set the Startup type to Automatic.

    Check if you are able to log-in.

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  4. Anonymous
    2024-10-09T02:31:22+00:00

    Hm, okay. Well can we retract a bit then. Are there any other solutions to solving User Profile Service Failed? Right now I am in safe mode, but I see nothing but a white screen, but I can open up Task Manager.

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  5. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-09T02:27:54+00:00

    Thanks for the reply. Even with the option to remove everything, the only way to perform a clean installation would be through a USB, as you need to create installation media for this process. If that's not possible right now, I suggest visiting a local tech store or borrowing one from someone you know. Also, make sure that the USB is empty with at least 8 GB of space.

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