I tried to Factory Reset my computer and it failed 3 times, and now I can't login.

Anonymous
2024-10-09T01:31:59+00:00

First time I factory reset my computer it cailed and said "Undoing changes" as it did that it brought up my login screen. I go to login but now I am locked out behind an Error that persists with User Profile service Failed. So I go to factory reset again. It does the same thing. Undoes the changes and says that same error. I go for the third time but this time it is to fully wipe the computer. Gets stuck at 46% for 2 hours and then fails. Still the same error. I have been following guifes to do stuff in safe mode, but as I login to safe mode I am met with a blank white canvas, and cannot access anything at all. The window key + R or X does not work at all. I would like to fix this ASAP, it has been stressing me out. I don't know what to do.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Newest
  1. Anonymous
    2024-10-13T19:36:32+00:00

    Hey there, Lance

    Please can you tell me if you are able to get a USB stick from a friend or relative?

    If you can, maybe a friend or relative will be able to allow you to use their computer to download the Windows 10 installation media so you are able to install Windows 10 fresh from a USB stick.

    Alternatively, Libraries allow folk to use the computers for a set time. Maybe your local library will allow you to use their computers to download the Windows 10 ISO onto a USB stick so you can bring it home and install it onto your computer.

    If you are able to get a USB stick and use someone else's computer, you are able to use this link: https://www.microsoft.com/en-us/software-downlo...

    Please let us know how this goes,

    Nathan

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-10-12T01:40:23+00:00

    Is it bad to have the volumes to stay on the computer? I never chose volume 6 and been on volume 2 and the computer works great. Like the only issue is going to be everytime i restart or shut off pc that will be the start up every time?

    I just don't have money to go buy a new harddrive, or another USB, and my pc has some stutters, but it runs everything better than it has before.

    Was this answer helpful?

    0 comments No comments
  3. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-12T01:17:40+00:00

    The easiest way is to manually back up your files using a USB external hard disk: https://answers.microsoft.com/en-us/windows/for...

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-10-12T00:52:22+00:00

    Is it because Windows installed onto my actual harddrive instead of my SSD? Also how do I back up everything?

    Was this answer helpful?

    0 comments No comments
  5. Estrella721 46,030 Reputation points Independent Advisor
    2024-10-12T00:32:03+00:00

    To fix the dual boot issue, unfortunately yes, please ensure to back up all your important files before proceeding. Thank you.

    Was this answer helpful?

    0 comments No comments