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Hello,
My PC crashed frequently due to a faulty memory stick. When I used a new memory stick, the problem didn't occurred anymore. Unfortunately, the crash also occurred during the windows update after the in-place upgrade. Until now, I have been unable to download and install two important updates -- the latest cumulative update and the update from August. (Two error codes (0x80070643 and 0x800f0805) appeared alternately)
I just tried Windows update troubleshooter and get a diagnosis --
WaaSMedicService
Issue found by :WinRETargetingPlugin
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182
Also, I've tried to perform the second in-place upgrade but ended in failure, an error occurred during the process(More details at https://answers.microsoft.com/en-us/windows/forum/windows_10-update/error-in-downloading-windows-10-cumulative/6ec330e1-c849-4b83-97db-286974f4290a?messageId=84f7d351-326d-49d5-8c7a-d154d5a69c89)
I hope all problems can be fixed without losing any data, please help me with a targeted solution as much as possible! Thanks!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
kb5042320 seemed to be downloaded and installed successfully, but when I rechecked windows update, it's automatically redownloaded and tried to reinstall, kb5044273 still can't be downloaded successfully.
Is there any targeted solution for Windows update error? Why can't it be solved here?
I have upgraded from win7 to win10 about 2 years ago and haven't had any serious system problem like this, everything worked fine, in fact, I don't understand why you say that installing 22h2 on a legacy bios is challenging, and the heci.inf didn't cause any problems, why do you think the problem is caused by the driver? I was running a windows update when the crash happened, and then I could only hard boot my PC, is there any other cause of the problem?
I didn't mean "legacy BIOS". I meant a system that's old and outdated. On such systems, installing the latest builds can be challenging. You don't know which driver is blocking the setup.
// heci.inf didn't cause any problems, why do you think the problem is caused by the driver? //
As I said, removing drivers is a trial-and-error solution because the logs didn't indicate which driver caused the issue. Having a driver written in 2010 is definitely a suspect, And the error code 0xC1900101 is drivers or BIOS related, according to the Microsoft documentation.
Since my troubleshooting steps didn't help, you may wait to see if others have a fix for you.
I didn't mean "legacy BIOS". I meant a system that's old and outdated. On such systems, installing the latest builds can be challenging. You don't know which driver is blocking the setup.
// heci.inf didn't cause any problems, why do you think the problem is caused by the driver? //
As I said, removing drivers is a trial-and-error solution because the logs didn't indicate which driver caused the issue. Having a driver written in 2010 is definitely a suspect, And the error code 0xC1900101 is drivers or BIOS related, according to the Microsoft documentation.
Since my troubleshooting steps didn't help, you may wait to see if others have a fix for you.
I think you misunderstood me, if one or some drivers were the culprit, why did the first in-place upgrade complete successfully? (After that, I didn't add any new driver)
Also, some tutorial videos related to the in-place upgrade mentioned that after running the media creation tool, the user will be asked to choose whether to update the driver, but I didn't find such option. I'm worried that I may ignore it. Does the 22h2 media tool have such option?
I think you misunderstood me, if one or some drivers were the culprit, why did the first in-place upgrade complete successfully? (After that, I didn't add any new driver)
If you say drivers are not the culprit, why do you think 0xC1900101 occurs? The Microsoft documentation says 0xC1900101 (regardless of the extended error code) is related to drivers or BIOS.
Windows 10 upgrade error codes - Windows Client | Microsoft Learn: https://learn.microsoft.com/en-us/troubleshoot/windows-client/setup-upgrade-and-drivers/windows-10-upgrade-error-codes
Windows 10 upgrade resolution procedures - Windows Client | Microsoft Learn: https://learn.microsoft.com/en-us/troubleshoot/windows-client/setup-upgrade-and-drivers/windows-10-upgrade-resolution-procedures
| 0xC1900101 - 0x30018 | Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display. <br>Contact your hardware vendor to obtain updated device drivers. <br>Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process. | A device driver has stopped responding to setup.exe during the upgrade process. |
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Also, some tutorial videos related to the in-place upgrade mentioned that after running the media creation tool, the user will be asked to choose whether to update the driver, but I didn't find such option. I'm worried that I may ignore it. Does the 22h2 media tool have such option?
If you meant dynamic updates, they're enabled by default during the setup. Dynamic update installs the latest drivers if they have been published by the OEMs.
Latest version of applicable drivers that have been already published by manufacturers (OEMs and/or IHVs) into Windows Update and specifically targeted for Dynamic Update.
