WaaSMedicService problem -- Issue found by :WinRETargetingPlugin

Anonymous

Hello,

My PC crashed frequently due to a faulty memory stick. When I used a new memory stick, the problem didn't occurred anymore. Unfortunately, the crash also occurred during the windows update after the in-place upgrade. Until now, I have been unable to download and install two important updates -- the latest cumulative update and the update from August. (Two error codes (0x80070643 and 0x800f0805) appeared alternately)

I just tried Windows update troubleshooter and get a diagnosis --

WaaSMedicService

Issue found by :WinRETargetingPlugin

Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182

Also, I've tried to perform the second in-place upgrade but ended in failure, an error occurred during the process(More details at https://answers.microsoft.com/en-us/windows/forum/windows_10-update/error-in-downloading-windows-10-cumulative/6ec330e1-c849-4b83-97db-286974f4290a?messageId=84f7d351-326d-49d5-8c7a-d154d5a69c89)

I hope all problems can be fixed without losing any data, please help me with a targeted solution as much as possible! Thanks!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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57 answers

Ramesh 181.8K Reputation points Volunteer Moderator

2024-10-14T14:20:04+00:00

I notice that heci.inf is system driver, It shows 'error removing heci.inf when I try to remove it. You told me not to remove the system driver before, why are you telling me to remove it now?

I suggest removing System drivers as a last resort. The previous output shows the driver is very outdated (10/19/2010), which can cause problems (especially the error code 0xc1900101) during the setup. Removing drivers is a trial-and-error solution because the logs didn't indicate which driver was at fault.

If you can't help me solve the problem that prevented me from completing the in-place upgrade successfully, could you help me solve the problem about Windows 10 cumulative update without losing any data(please help me with a targeted solution as much as possible)?

(I just found all other updates can be successfully installed, but still error in downloading and installing cumulative update)

To fix the CBS error code 0x800f0805 surgically, you may try Sysnative forum, the best forum for such WU/CBS/CSI issues.
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Anonymous

2024-10-14T14:08:23+00:00

Please see if you can uninstall these two driver packages using Driver Store Explorer.

The first one is very outdated, it's from 2010.

Published Name : oem0.inf

Original File Name : heci.inf

Inbox : No

Class Name : System

Provider Name : Intel

Date : 10/19/2010

Version : 7.0.0.1144

Published Name : oem1.inf

Original File Name : oemvista.inf

Inbox : No

Class Name : Net

Provider Name : TAP-Windows Provider V9

Date : 4/21/2016

Version : 9.0.0.21

If nothing helps, you may create an image-based backup of the OS partition to an external drive and consider clean installing 22H2 using USB.

I notice that heci.inf is system driver, It shows 'error removing heci.inf when I try to remove it. You told me not to remove the system driver before, why are you telling me to remove it now?

If you can't help me solve the problem that prevented me from completing the in-place upgrade successfully, could you help me solve the problem about Windows 10 cumulative update without losing any data(please help me with a targeted solution as much as possible)?

(I just found all other updates can be successfully installed, but still error in downloading and installing cumulative update)
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Ramesh 181.8K Reputation points Volunteer Moderator

2024-10-14T13:11:29+00:00

Please see if you can uninstall these two driver packages using Driver Store Explorer.

The first one is very outdated, it's from 2010.

Published Name : oem0.inf

Original File Name : heci.inf

Inbox : No

Class Name : System

Provider Name : Intel

Date : 10/19/2010

Version : 7.0.0.1144

Published Name : oem1.inf

Original File Name : oemvista.inf

Inbox : No

Class Name : Net

Provider Name : TAP-Windows Provider V9

Date : 4/21/2016

Version : 9.0.0.21

If nothing helps, you may create an image-based backup of the OS partition to an external drive and consider clean installing 22H2 using USB.
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Anonymous

Here are the latest setup logs --

https://1drv.ms/u/c/368eb4378be4cf9d/EXchzIpM7tlJviXexzHl2BsBxWX6P-DCQE1oIYSXlS1OaA?e=s1dmjL

Please copy these lines to the clipboard.

Start::
CreateRestorePoint: 



S3 CisUtMonitor; C:\WINDOWS\system32\DRIVERS\CisUtMonitor.sys [53312 2023-01-15] (Texode Technologies, LLC -> CrystalIdea Software) 



S3 NvStUSB; C:\WINDOWS\System32\drivers\nvstusb.sys [435416 2014-07-02] (NVIDIA Corporation -> NVIDIA Corporation) 



StartBatch: sc qc tap0901 
reg save HKLM\SYSTEM\CurrentControlSet\Services\NvStUSB c:\NvStUSB.dat



reg save HKLM\SYSTEM\CurrentControlSet\Services\tap0901 c:\tap0901.dat 



sc delete tap0901 



dism /online /get-drivers /format:list
EndBatch:
File: C:\WINDOWS\System32\drivers\tap0901.sys 
End::

Open the Farbar tool, and click Fix.

Upload fixlog.txt.

Here is the fixlog.txt --

https://1drv.ms/t/c/368eb4378be4cf9d/EbRbbbvZ92JImzvTbT9LdcgB-2Mp6XIFTfIsjtyUopgcYg?e=ZW6NGF

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Ramesh 181.8K Volunteer Moderator

Here are the latest setup logs --

https://1drv.ms/u/c/368eb4378be4cf9d/EXchzIpM7tlJviXexzHl2BsBxWX6P-DCQE1oIYSXlS1OaA?e=s1dmjL

Please copy these lines to the clipboard.

Start::
CreateRestorePoint: 

S3 CisUtMonitor; C:\WINDOWS\system32\DRIVERS\CisUtMonitor.sys [53312 2023-01-15] (Texode Technologies, LLC -> CrystalIdea Software) 

S3 NvStUSB; C:\WINDOWS\System32\drivers\nvstusb.sys [435416 2014-07-02] (NVIDIA Corporation -> NVIDIA Corporation) 

StartBatch: sc qc tap0901 
reg save HKLM\SYSTEM\CurrentControlSet\Services\NvStUSB c:\NvStUSB.dat

reg save HKLM\SYSTEM\CurrentControlSet\Services\tap0901 c:\tap0901.dat 

sc delete tap0901 

dism /online /get-drivers /format:list
EndBatch:
File: C:\WINDOWS\System32\drivers\tap0901.sys 
End::

Open the Farbar tool, and click Fix.

Upload fixlog.txt.

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