Problem with 24H2 Windows 11 upgrade from 23H2 0xC1900101-0x30017 Error

Anonymous
2024-10-07T14:11:01+00:00

Hi

I tried several times to upgrade to 24H2 from 23H2 for windows 11 but every time I got this error : oxC1900101-0x30017 The instalation failed in the first boot phase with an error during boot operation.

The update runs well until almost 40%, then instead of restarting the computer stops and starts by itself, after that the procedure is rolled back.

I tried various tips read on google, but none of them helped. What can i do ? Thank you

Windows for home | Windows 11 | Windows update

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Anonymous
2024-10-08T13:16:14+00:00

I solved the problem!!! I solved the problem!!! The problem was caused by the fact that secure bot was turned off in the BIOS.

I activated secure boot in BIOS and then the update ran perfectly. Now I have 24H2 installed. Incredible...

Thank you for your time

Have a nice day

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2024-10-07T16:39:18+00:00

    0xC1900101-0x30017 can be somewhat challenging to troubleshoot. Let me try this.

    Please share your setup logs.

    • Open the "C:$WINDOWS.~BT\Sources" folder.
    • Select the two folders, "Panther" and "Rollback" (if present).
    • Delete the GenuineTicket.xml file in the Panther folder.
    • Copy the two folders to the desktop and Zip them.
    • Upload the zip file to OneDrive and share the link here.

    (How-To: Share OneDrive files and folders - Microsoft Support)

    Share OneDrive files and folders - Microsoft Support:

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    OneDrive sharing options - https://imgur.com/a/vZyxpY9

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  2. Anonymous
    2024-10-07T16:57:57+00:00

    Thank you for your help

    Abc.rar

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  3. Ramesh 181.9K Reputation points Volunteer Moderator
    2024-10-07T17:16:35+00:00
    1. Please completely uninstall Kaspersky.
    2. Additionally, use KAVRemover. Removal tool for Kaspersky applications on Windows (kavremover): https://support.kaspersky.com/common/uninstall/1464
    3. Delete this registry key:

    HKEY_CURRENT_USER\Software\KasperskyLab\AVP21.3

    1. Restart Windows.

    Re-run the 24H2 setup.

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  4. SD - IA 180.1K Reputation points Independent Advisor
    2024-10-07T17:43:50+00:00

    Hi Catalin,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. We are happy to help you.

    Let us look into this problem.

    Via the article:

    Troubleshoot Windows 11 upgrade and Installation errors - Microsoft Community

    https://answers.microsoft.com/en-us/windows/for...

    Let us check the following Logs to investigate why the upgrade to Windows 11 failed. Use a File sharing Website like Onedrive to share the files and post the link in the next response.

    C:$Windows.~BT\Sources\Panther: File named Setupact.log records actions in the downlevel and SafeOS phase. As the log can be very large, the setup also creates a file named "Setuperr.log" that only has information about the errors encountered by the Setup to narrow the source of the problem.

    C:$Windows.~BT\Sources\Rollback: File named Setupact.log records what happened after the update failed and Windows rolled back to Windows 10. The starting portion of the file may explain what happened and why the update failed.

    Supplementary logs if present:

    1. Device Install Log in C:/$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    2. Setupmem.dmp present in C:$Windows.~BT\Sources\Rollback if the PC BSODed during the process.

    These folders may be hidden, so you need to either show the hidden files or paste the path in the Run Dialog box.

    How to share diagnostic files/logs on the Microsoft community

    https://answers.microsoft.com/en-us/feedback/fo...

    I look forward to hearing from you, and ready to work with you until we reach a solution.

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