windows 11 version 24H2 not updating

Anonymous
2024-10-21T02:42:27+00:00

i keep trying to update the latest one which is windows 11 version 24H2, but i keep getting the " We couldn't update the system reserved partition" I'm not that good with computers so if someone can help me resolve this issue that would be dope!

Windows for home | Windows 11 | Windows update

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Ivan B 124.5K Reputation points Independent Advisor
2024-10-24T12:55:21+00:00

Hi ,

Search for cmd. Press-and-hold or right-click on Command Prompt in the results, and select Run as administrator.

At the command prompt, type mountvol y: /s and then hit Enter. This will add the Y: drive letter to access the System Partition.

Switch to the Y drive by typing Y: and press Enter. Then, navigate to the Fonts folder by typing cd EFI\Microsoft\Boot\Fonts. Once there, type del *.* to delete font files. The system may ask you if you are sure to continue, press Y and then Enter to continue.

Credits.: https://support.microsoft.com/en-us/topic/-we-c...

Hope this helps.

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Thanks

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2025-05-19T04:14:15+00:00

    it just says "The directory is not empty." when I try but I only have 2MB left so I cant update my PC

     Please open an admin Command Prompt window (instead of PowerShell) and run these commands one by one:

    mountvol Y: /s

    cd /d Y:\EFI\Microsoft\Boot\Fonts

    del *.ttf

    powershell -command "GCI Y:\  -File -Recurse | Sort Length -descending | Select FullName, Length, Mode -first 10"

    dir Y:\

    Post the output here.

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  2. Anonymous
    2025-05-19T05:45:05+00:00

    heres the output: Microsoft Windows [Version 10.0.22631.5189] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>mountvol Y: /s C:\Windows\System32>cd /d Y:\EFI\Microsoft\Boot\Fonts Y:\EFI\Microsoft\Boot\Fonts>del *.ttf Y:\EFI\Microsoft\Boot\Fonts>powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length, Mode -first 10" FullName Length Mode -------- ------ ---- Y:\EFI\UpdateCapsule\CapsuleUpdateFile1000.bin 35621840 -a---- Y:\EFI\Lenovo\BIOS\SelfHealing.fd 33554432 -a---- Y:\EFI\Microsoft\Boot\bootmgfw.efi 1697184 -a---- Y:\EFI\Boot\bootx64.efi 1697184 -a---- Y:\EFI\Microsoft\Boot\bootmgr.efi 1680328 -a---- Y:\EFI\Microsoft\Boot\memtest.efi 1474992 -a---- Y:\EFI\UpdateCapsule\CapsuleUpdateFile0001.bin 809058 -a---- Y:\EFI\Microsoft\Boot\kd_02_10ec.dll 443776 -a---- Y:\EFI\Microsoft\Boot\kd_02_8086.dll 333184 -a---- Y:\EFI\Microsoft\Boot\kd_02_14e4.dll 279920 -a---- Y:\EFI\Microsoft\Boot\Fonts>dir Y:\ Volume in drive Y has no label. Volume Serial Number is 0880-79CD Directory of Y:\ 12/18/2024 11:37 AM EFI 0 File(s) 0 bytes 1 Dir(s) 14,588,928 bytes free Y:\EFI\Microsoft\Boot\Fonts>

    (END)

    i copy pasted all the text in my termal btw

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  3. Ramesh 181.9K Reputation points Volunteer Moderator
    2025-05-19T05:46:53+00:00

    heres the output: Microsoft Windows [Version 10.0.22631.5189] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>mountvol Y: /s C:\Windows\System32>cd /d Y:\EFI\Microsoft\Boot\Fonts Y:\EFI\Microsoft\Boot\Fonts>del *.ttf Y:\EFI\Microsoft\Boot\Fonts>powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length, Mode -first 10" FullName Length Mode -------- ------ ---- Y:\EFI\UpdateCapsule\CapsuleUpdateFile1000.bin 35621840 -a---- Y:\EFI\Lenovo\BIOS\SelfHealing.fd 33554432 -a---- Y:\EFI\Microsoft\Boot\bootmgfw.efi 1697184 -a---- Y:\EFI\Boot\bootx64.efi 1697184 -a---- Y:\EFI\Microsoft\Boot\bootmgr.efi 1680328 -a---- Y:\EFI\Microsoft\Boot\memtest.efi 1474992 -a---- Y:\EFI\UpdateCapsule\CapsuleUpdateFile0001.bin 809058 -a---- Y:\EFI\Microsoft\Boot\kd_02_10ec.dll 443776 -a---- Y:\EFI\Microsoft\Boot\kd_02_8086.dll 333184 -a---- Y:\EFI\Microsoft\Boot\kd_02_14e4.dll 279920 -a---- Y:\EFI\Microsoft\Boot\Fonts>dir Y:\ Volume in drive Y has no label. Volume Serial Number is 0880-79CD Directory of Y:\ 12/18/2024 11:37 AM EFI 0 File(s) 0 bytes 1 Dir(s) 14,588,928 bytes free Y:\EFI\Microsoft\Boot\Fonts>

    (END)

    i copy pasted all the text in my termal btw

    Run:

    mountvol Y: /s

    *move Y:\EFI\UpdateCapsule\CapsuleUpdateFile1000.bin c:*

    *dir Y:*

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  4. Anonymous
    2025-05-19T08:07:15+00:00

    Microsoft Windows [Version 10.0.22631.5189] (c) Microsoft Corporation. All rights reserved. C:\Windows\System32>mountvol Y: /s The directory is not empty. C:\Windows\System32>move Y:\EFI\UpdateCapsule\CapsuleUpdateFile1000.bin c:\ 1 file(s) moved. C:\Windows\System32>dir Y:\ Volume in drive Y has no label. Volume Serial Number is 0880-79CD Directory of Y:\ 12/18/2024 11:37 AM EFI 0 File(s) 0 bytes 1 Dir(s) 50,210,816 bytes free

    I have 36mb more space now

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