windows 11 version 24H2 not updating

Anonymous
2024-10-21T02:42:27+00:00

i keep trying to update the latest one which is windows 11 version 24H2, but i keep getting the " We couldn't update the system reserved partition" I'm not that good with computers so if someone can help me resolve this issue that would be dope!

Windows for home | Windows 11 | Windows update

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Ivan B 124.5K Reputation points Independent Advisor
2024-10-24T12:55:21+00:00

Hi ,

Search for cmd. Press-and-hold or right-click on Command Prompt in the results, and select Run as administrator.

At the command prompt, type mountvol y: /s and then hit Enter. This will add the Y: drive letter to access the System Partition.

Switch to the Y drive by typing Y: and press Enter. Then, navigate to the Fonts folder by typing cd EFI\Microsoft\Boot\Fonts. Once there, type del *.* to delete font files. The system may ask you if you are sure to continue, press Y and then Enter to continue.

Credits.: https://support.microsoft.com/en-us/topic/-we-c...

Hope this helps.

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Thanks

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  1. Kapil Arya 38,491 Reputation points Volunteer Moderator
    2024-10-21T04:01:01+00:00

    Hello,

    See if this fix helps you:

    https://www.kapilarya.com/fix-we-couldnt-update-system-reserved-partition-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  2. Ivan B 124.5K Reputation points Independent Advisor
    2024-10-21T05:14:58+00:00

    Hi ,

    I am Ivan, I will help you with this.

    Access the disk manager, take a screenshot and post it here if possible.

    Independent Advisor - Community

    Thanks

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  3. Anonymous
    2024-10-21T12:32:03+00:00

    here is the photo Ivan, Thank you for your help

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  4. Anonymous
    2024-10-21T12:41:59+00:00

    Hello Kapil, I tried this but it did not work. i can't seem to get into the fonts part.

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