BSOD WHILE UPDATING (WINDOWS 11 23H2)

Anonymous
2024-11-13T14:11:03+00:00

So I basically was updating my windows since my friend told me the updates are useless so I didn't update anything for a year today I made update of 23H2 and while it was on 48% it made me a BSOD With stop code DRIVER_PNP_WATCHDOG Now of course as a child I got no idea what I can do. Some of my drivers are also old and I deal with fps problem on games. Help me out maybe?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-11-13T15:41:30+00:00

    My computer's on a different language, not on english as we talk right now. I will send a screenshot but if somehow can find out each of them It'll be great.

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  2. Anonymous
    2024-11-13T15:39:09+00:00

    Oh, thanks for finding it out.

    So I'm gonna get into the manufacturer website that My pc is from for example if it's HP (which actually is mine) I have to go there and find the graphics driver (latest) and downloand it from there. do I have to delete my current one or old one? also do I need to restart after?

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  3. DaveM121 932.3K Reputation points Independent Advisor
    2024-11-13T15:34:40+00:00

    Your minidump files indicate it is the graphics drivers that caused your PC to crash.

    The best option is to go to the support page for your PC on the manufacturers website, then form there, download and re-install the version of graphics drivers they provide.

    If you have any problem locating the support page for your PC, click your Start Button, then jsut type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  4. Anonymous
    2024-11-13T15:26:04+00:00

    Here, hopefully this one shows it!
    051224-663437-01.dmp

    (the file isn't zipped by the way, if It's needed tell me out so I will zip it and re-send it if needed.)

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  5. DaveM121 932.3K Reputation points Independent Advisor
    2024-11-13T15:21:07+00:00

    Your link is indicated as empty, please try using this method to upload the minidump files.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Open that minidump folder

    Select any files in there and press Ctrl + C to copy those files

    On your Desktop, right click and choose New - Folder

    Go into that new folder and press Ctrl + V to paste a copy of those files

    Log into OneDrive: https://onedrive.live.com/

    Drag that new folder form your Desktop into the OneDrive page and wait for it to upload

    When it has uploaded, right click the folder on the OneDrive page and choose Share

    Click Copy Link

    Then post that link here.

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