Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-02-05T12:24:34+00:00

    Yes they do say do 2. I did a bit of that for a bit of that. I might have had that connected after I did the HVCI fix.

    Others in posts say remove boards and it starts to get silly with a laptop.

    There is the dice and slice method where you disable everything that isn't Microsoft on the drivers. Mind you that didn't find the troublesome Adobe DVD driver that wouldn't have been Microsoft. You'll find on Microsoft guidance the dicing method. It's like a routing method.

    I can say the same about you. If you think that your problem is global, you're wrong! A lot of people do not have any problems with the installation of Windows 11 24H2. I just had the same problem as yours and found a solution for myself. If this solution doesn't work for you, look for another one.

    For information about USB port compatibility problems, you can find more details in this paper: https://www.usb.org/sites/default/files/327216.pdf

    And if you don’t want to read about people's experiences to find a solution, just leave this forum and look somewhere else.

    A lot of people do have a problem why Microsoft pulled the update soon after they released it then started to slowly issue the update invitations again. They were specific issues on their help page but other issues are more global than those. The Insider Programme identified the issues but it was still issued irregardless. The solutions are in posts from people on the Insider programme at the time plus a blanket of people posting the same old stop and start this etc stuff. Some experts you'll find ask for the full log report being use to reading them can isolate the issue. Incompatible drivers.

    The memory integrity one isn't going to be fixed by an automated approach else you'd have to disable memory integrity which I've seen people do (UEFI) or disable the driver and flag up at installation that, that had been done. The average user isn't going to sort that one out for themselves and will go to PC support who will do a clean install. If I'd charged my old consultancy rates out to the partner they would have owed me a lot. We were working on the basis of taking it to 18 months of Windows 11 23h2 support then do a re-install or bin it, try 25h2 in October next year.

    Found a solution HVCI scan, the knowledge hidden in a corner of the Internet in amongst all the other normal repeated trash solutions. Goggling a fragment of the log code brought that one up. The other non compliant driver that stopped it at 30% the same.

    Most of the YouTube Internet channels are saying leave it to April for Microsoft to sort out but personally I doubt they will. Manufacturers would need to update their supported drivers then you still got incompatible programs and other drivers that have got on the system that aren't part of the manufacturers release or Microsofts. Comes of changing the rules of Windows 11 mid play. That is what they did. Tightened up backend security.

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  2. Anonymous
    2025-02-05T14:59:38+00:00

    i got a few programs that are not microsoft. Google, Steam, Discord, Malwarebytes, Norton Antivirus. i need these i cannot uninstall them. i don't know if that will affect the installation. i am losing trust in microsoft here. this update will reamin in limbo until it is sorted out or security is lightened up big time.

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  3. Anonymous
    2025-02-05T15:31:24+00:00

    i got a few programs that are not microsoft. Google, Steam, Discord, Malwarebytes, Norton Antivirus. i need these i cannot uninstall them. i don't know if that will affect the installation. i am losing trust in microsoft here. this update will reamin in limbo until it is sorted out or security is lightened up big time.

    Well you can run the iso selecting not to update the drivers (that's not the preferred option but experts reckon its the best option, toggle to off). If it installs, it installs, if not it will roll back. Best to back up beforehand. If it fails you either attempt to fix it or leave it. Since I'd got it installed on three others decided I'd carry on trying to sort it out. Nine weeks later success. One pesky driver was the issue. I wasn't prepared to give up easily. It was an HP All in One, one it installed on, the second it wouldn't. Same model plus one year on that had slightly different chipset. That Adobe DVD driver that was on it, with no DVD. Suspect it might have been Lightroom that had been installed on it which put the driver in play.

    This scan found it

    https://www.microsoft.com/en-us/download/details.aspx?id=105437

    Then some commands to delete the offending driver and Bob was then your Uncle.

    As said I'd been Googling fragments of the installation log file then hit on HVCI. That only comes in as I understand it when the update is being sown up in the UEFI secure state above 70% installed. Offending drivers and installation terminates with a roll back but little info on why. Why people who toggle the backend security off managed to get it to work... but say they don't know whether it was that or not in long posts you find.

    Other people have found the scan useful. It's not talked about much, least not in December 2023 as a tool to find offending drivers as part of 24h2 upgrade failure. You keep the backend security but remove the offending driver.

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  4. Anonymous
    2025-02-05T18:49:10+00:00

    I noticed this 24H2 announcement from Microsoft a while ago:

    https://www.windowslatest.com/2025/01/17/microsoft-begins-auto-updating-pcs-to-windows-11-24h2-forced-download-phase/

    **I don't know if that's a good or bad thing??**🤔

    If this is the case, Microsoft absolutely needs to make sure that the 24H2 download + installation goes from start to finish WITHOUT PROBLEMS!

    **Otherwise, some users may have big problems like some are having now.**🤔

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  5. Anonymous
    2025-02-05T20:15:54+00:00

    I noticed this 24H2 announcement from Microsoft a while ago:

    https://www.windowslatest.com/2025/01/17/microsoft-begins-auto-updating-pcs-to-windows-11-24h2-forced-download-phase/

    **I don't know if that's a good or bad thing??**🤔

    If this is the case, Microsoft absolutely needs to make sure that the 24H2 download + installation goes from start to finish WITHOUT PROBLEMS!

    **Otherwise, some users may have big problems like some are having now.**🤔

    Indeed a crunch year for them. Corporate managers verses what their products do. The expiration of Windows 10 is an added dimension. Corporate bosses probably aren't too aware of the Windows 11 24h2 product foibles.

    Been using Microsoft products for 40 years or so now you often groan a little.... saying that those old DOS commands coming handy now. Early training.

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