Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-05T03:19:43+00:00

    i did the pc health check and mine does meet all requirements it could be low memory i'll try to uninstall some stuff and see if that helps. games i barely play delete photo albums i got or move em to empty USB Drive.

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  2. Anonymous
    2025-02-05T09:02:30+00:00

    i did the pc health check and mine does meet all requirements it could be low memory i'll try to uninstall some stuff and see if that helps. games i barely play delete photo albums i got or move em to empty USB Drive.

    Question is at what stage does it go wrong and is it one of the ones that Microsoft has invited for an update. The non invited ones you are suppose to not touch. If you do and it goes wrong then you might be into weeks of problem solving. The Windows Download 11 page with the ISO file. You download, right click admin rights etc, creates a pseudo drive. Run it but don't do the preferred up date drivers now gives you the best error code. Google that. That's your starting point. Many Microsoft error codes aren't clear. It where it goes wrong is a key one at 30% or 70%. You aren't suppose to have non Microsoft virus checking programs installed. Low level programs that aren't Microsoft is another one. There are some drivers that won't get above 30%. If it stops at 70% memory security integrity of a driver could be it. Microsoft tool to find them. One trick pony here since that was my issue after weeks. If it's that all the rest of the stuff on net stop, start blah won't help. It's not that. The net stop start blah... can be achieved with an inplace reinstall of Windows 11 23h2 if on it. That's just a clean inplace re install of the OP then you try the update again. All the witchcraft solutions you see on the net of hacking 23h2 Windows 11 to clean it before the upgrade can be done easily by the inplace re-install.

    Farbar gives you an analysis of what's on the PC and comb that. Take a copy of the drivers and becareful of what you update. Some tell you to but I got one driver that was non compliant with Windows 11 24h2 that took it out at 30% when previously it was getting to 70%. A Google and I found that was a known issue with that driver. Where the 30 / 70 comes in to gauge at what stage the process goes wrong. Prep is before 70%, at 70% is applying the upgrade. That's when the memory integrity of the drivers is tested, the HVCI test you can do yourself which isolates the issue if that.

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  3. Anonymous
    2025-02-05T10:49:39+00:00

    Hi everyone,

    I think I found a solution to this problem!

    When I try to clean install Windows 11 24H2 from a USB, I get the error "installation has failed." Then I try to run "Previous version of setup" (you can find this option on the second step of the installation window named "Select setup option"). After 29%, I get a setup error with code 0x80070022. That code indicates a problem with reading source files. So, I checked the USB ports and found a wireless mouse dongle in the same USB port group. I remembered that on some PCs there is a bug with wireless mice on USB2.0 and media on USB3.0 ports if both are in the same port group. The mouse gets laggy.

    So, I moved the installation USB to a different port group (mouse dongle in the front USB and installation USB in the back port group), and miracle! The Windows installation finished without any error.

    So you have a few options:

    1. Use different USB port groups
    2. Use a corded mouse
    3. Try removing the wireless mouse dongle from all ports at the beginning of the installation.

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  4. Anonymous
    2025-02-05T11:08:02+00:00

    Hi everyone,

    I think I found a solution to this problem!

    When I try to clean install Windows 11 24H2 from a USB, I get the error "installation has failed." Then I try to run "Previous version of setup" (you can find this option on the second step of the installation window named "Select setup option"). After 29%, I get a setup error with code 0x80070022. That code indicates a problem with reading source files. So, I checked the USB ports and found a wireless mouse dongle in the same USB port group. I remembered that on some PCs there is a bug with wireless mice on USB2.0 and media on USB3.0 ports if both are in the same port group. The mouse gets laggy.

    So, I moved the installation USB to a different port group (mouse dongle in the front USB and installation USB in the back port group), and miracle! The Windows installation finished without any error.

    So you have a few options:

    1. Use different USB port groups
    2. Use a corded mouse
    3. Try removing the wireless mouse dongle from all ports at the beginning of the installation.

    Yes they do say do 2. I did a bit of that for a bit of that. I might have had that connected after I did the HVCI fix.

    Others in posts say remove boards and it starts to get silly with a laptop.

    There is the dice and slice method where you disable everything that isn't Microsoft on the drivers. Mind you that didn't find the troublesome Adobe DVD driver that wouldn't have been Microsoft. You'll find on Microsoft guidance the dicing method. It's like a routing method.

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  5. Anonymous
    2025-02-05T11:41:57+00:00

    Yes they do say do 2. I did a bit of that for a bit of that. I might have had that connected after I did the HVCI fix.

    Others in posts say remove boards and it starts to get silly with a laptop.

    There is the dice and slice method where you disable everything that isn't Microsoft on the drivers. Mind you that didn't find the troublesome Adobe DVD driver that wouldn't have been Microsoft. You'll find on Microsoft guidance the dicing method. It's like a routing method.

    I can say the same about you. If you think that your problem is global, you're wrong! A lot of people do not have any problems with the installation of Windows 11 24H2. I just had the same problem as yours and found a solution for myself. If this solution doesn't work for you, look for another one.

    For information about USB port compatibility problems, you can find more details in this paper: https://www.usb.org/sites/default/files/327216.pdf

    And if you don’t want to read about people's experiences to find a solution, just leave this forum and look somewhere else.

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