Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-20T16:01:34+00:00

    No problem, Ramesh. Hopefully what we worked on will help you help others. Lots of folks on this thread (and other earlier threads) are sweating through this upgrade. In some ways, this was easier than when I replaced my motherboard and CPU and upgraded from Win 10 to 11 at the same time a couple of years ago.

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  2. Anonymous
    2024-12-20T16:32:26+00:00

    Ramesh

    Yes, WMI Service is running and set to automatic.

    Panther setupact.log file is here : setupact.log

    (Is this link set up correctly? - Ive never shared any of my Onedrive files before )

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  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-20T16:45:16+00:00

    David,

    Thanks for the log.

    Please check the Virtual Disk service as well. Set it to Manual and click "Start" to start it manually to see if it reports any error.

    Run msinfo32.exe, press Ctrl + S and save the NFO log. Share the log file on OneDrive.

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  4. Anonymous
    2024-12-20T22:51:19+00:00

    Ramesh

    Virtual Disk Service was set to manual.

    I started it, and no errors were reported.

    msinfo32 output : Zoomer-msinfo32Log.nfo

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  5. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-21T02:20:16+00:00

    David,

    Many WMI queries are failing with the error code 0x80070422 (Error: Service is disabled)

    And there are CBS issues as well:

    2024-12-19 11:11:15, Error MIG OC Exception: OC::COCCbsAdapter::InitOnline: CoCreateInstance of CbsSession failed. hr = 0x80070422

    Launch "OptionalFeatures.exe". Does the dialog populate correctly?

    Run:

    dism /online /cleanup-image /restorehealth

    Do you get any errors?

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