Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-19T15:56:18+00:00

    Ramesh, here's the link:
    https://1drv.ms/u/c/ee1d65ad088fb807/EcdD4E69xVRIjQ2WUon706EBTxbqrw57E133NTb0FABVQw?e=nYdYP5 
    (I didn't find any file named GeniuneTicket or Ticket in either folder. The .xml file is in $SysReset\Logs\Rollback\Panther)
    Thanks.

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  2. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-12-19T16:06:05+00:00

    Ramesh, here's the link:
    https://1drv.ms/u/c/ee1d65ad088fb807/EcdD4E69xVRIjQ2WUon706EBTxbqrw57E133NTb0FABVQw?e=nYdYP5 
    (I didn't find any file named GeniuneTicket or Ticket in either folder. The .xml file is in $SysReset\Logs\Rollback\Panther)
    Thanks.

    Hi Ken,

    Please open the following folder:

    C:\WINDOWS\ServiceProfiles\LocalService

    Copy NTUSER.DAT to the desktop. Share it on OneDrive and post the link here.

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  3. Anonymous
    2024-12-19T19:26:28+00:00

    C:\WINDOWS\ServiceProfiles\LocalService\NTUSER.DAT created 5/13/22 modified 5/30/22
    NTUSER.DAT

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  4. Anonymous
    2024-12-19T23:40:47+00:00

    I am having trouble with 24H2. Will not download. Quits after 35% or so.

    Delete the update cache:

    Go to the C:\Windows\SoftwareDistribution\Download folder and delete all files in it. Found it but will not let me delete any of the files

    I never got an "Update" message in the last week when I "shut down." Apparently it has been trying to install 24HS since Dec 12 and has failed each time. I now have a notice that I don't have much storage space left. I have never had a problem with this laptop == new in Dec 2022.

    Link to Windows is very wonky since this started. I do not have HDR auto turned on.

    Help, please. So annoying.

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  5. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-12-20T03:38:01+00:00

    Open the folder "C:\WINDOWS\ServiceProfiles\LocalService"

    Rename NTUSER.DAT to OLDNTUSER.DAT

    Download the rectified NTUSER.DAT****and save it to the desktop.

    Move the file to "C:\WINDOWS\ServiceProfiles\LocalService".

    Re-run the Windows 11 setup.

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