Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-17T22:25:55+00:00

    Still no success. I've kept my programs and drivers updated manually and/or automatically, also using Norton Driver Updater and/or Intel Driver Assistant.

    I passed the WindowsPCHealthCheckSetup.msi previously, on my first attempt to load 24H2. Based on comments that have been posted, I decided to try using Windows11InstallationAssistant.exe again (JariVolanen indicated it worked, but he moved from Win11 Pro 23H2 to 24H2. I have Win11 Home 21H2 and, of course, different hardware and software.) After fifty minutes, I got the prompt "Undoing Changes," like I have in my previous attempts.

    After this failure, I decided to run WindowsPCHealthCheckSetup.msi again (today's download from Microsoft shows it was created 10/23/24). Now I get the prompt:

    "You’ll need Windows 10, version 1803 or later to install this app."

    Control Panel>System shows I have Windows 11 Home.

    Considering all the posts that have repeatedly shown the update fails, perhaps Microsoft can come through with a fix one of these days.

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  2. Anonymous
    2024-12-17T20:30:36+00:00
    1. Is the safer way, true. The ISO method will give you the error code more easily so it has its uses to determine what the error code is and take it from there. It does require the language to match up thou and care needs to be taken. In the previous version you could loose your files... keep my files and apps. Probably what happened. The installation assistant knows which language it should use from the previous install. The logs are generated if it goes wrong so you can check the appropriate logs once it gets stuck in the first boot or second. It was the second where I had the most trouble. Only deleting the non compliant driver did it work. No hidden Microsoft hands came in.

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  3. Anonymous
    2024-12-17T19:23:35+00:00

    Again, with all due respect, no one should have to do that. All these backward, mystery solving, multi stepped processes only prove that Microsoft and its update are useless. Do this, then do that, then take this, then take that, now do this etc. No. Microsoft has caused unknown damage to millions of computers with no explanation and surely no help. They must be held accountable. It is completely unacceptable to attempt to fix their update. If it was not ready, it should not have been released. It’s a marketing ploy to get people to buy new systems. Inexcusable.

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  4. Anonymous
    2024-12-17T19:00:19+00:00

    I installed the big 24H2 update on my computer (HP 470 G9 laptop, Windows 11 Pro).

    It failed several times at first, when I tried to install it in several different ways!

    Here are the different steps:

    1) It originally appeared for download on Windows Update on Nov 22. I tried to download it 2 times – the download always stopped at 8%

    2) It appeared again on Windows Update on Dec 15. Now the download and installation proceeded to the end – but then the installer started automatically undoing the changes made to the computer --> reverted back to v. 23H2

    3) I then tried installing from the ISO file --> failed (for some reason it reported a problem with the installation language (?) --> could not select the option at all: “Keep my files and apps”

    **4) The update finally went well and without any problems with this method:**💻👍👍

    Windows 11 Installation Assistant

    I would like to emphasize that this is one of the three official installation methods recommended by Microsoft!

    Microsoft: This is the best option for installing Windows 11 on the device you’re currently using.


    https://www.microsoft.com/en-us/software-download/windows11/

    Note! It is important to note that in order to proceed the installation process, everyone must first pass the WindowsPCHealthCheck (which can be launched from the link at the top of the downloaded Windows 11 Installation Assistant -application window)

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  5. Anonymous
    2024-12-17T16:40:39+00:00

    Updating all drivers to the most recent can introduce problems on the first boot. This I ended up with, but my solution I found on line with this:

    》》

    I figured out the issue with my specific machine way back in January, It was a driver issue.

    The driver in question was "Intel RST VMD Managed Controller 09AB" v20.0.0.1037 (13-Oct-23). With this driver the updates would always rollback, I've reproduced this issue several times on multiple cnanary builds.

    If I roll back the driver to the last one which in my case is v19.5.7.1058 (29-Jun-23) the updates install fine.

    《《

    Basically I did the same which corrected the first boot. The duff driver had got introdused. That issue was detected in the Insider programme but not corrected. Funny enough when it's finally installed it ends up on the most recent release of "Intel RST VMD Managed Controller 09AB". Hoping 25h2 will update fine, otherwise I have a copy of the good driver.

    So it's possible that going mad with updating all drivers isn't totally wise. If it's going as far as the second boot then gets an issue with the first boot you have introduced a duff driver so you need to unravel that.

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