Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-12-21T11:20:36+00:00

    I am having trouble with 24H2. Will not download. Quits after 35% or so.

    Delete the update cache:

    Go to the C:\Windows\SoftwareDistribution\Download folder and delete all files in it. Found it but will not let me delete any of the files

    I never got an "Update" message in the last week when I "shut down." Apparently it has been trying to install 24HS since Dec 12 and has failed each time. I now have a notice that I don't have much storage space left. I have never had a problem with this laptop == new in Dec 2022.

    Link to Windows is very wonky since this started. I do not have HDR auto turned on.

    Help, please. So annoying.

    You might have the failed images taking up space. It should auto delete them as part of the update house keeping or may be it needs to install properly for the house keeping to come in. I did get a whole host of those at one point, a duff drivers on the safe boot stage. Going into boot you see them. Failed boot setups. Windows 11 will multi boot so the failures can appear as multiboot.

    If you aren't triggering off the updates yourself, Microsoft systems give up after a bit and will start off attempting themselves. You'll be one of the many with this issue.

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  2. Anonymous
    2024-12-21T05:20:35+00:00

    This worked for me, thank you.

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  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-21T02:20:16+00:00

    David,

    Many WMI queries are failing with the error code 0x80070422 (Error: Service is disabled)

    And there are CBS issues as well:

    2024-12-19 11:11:15, Error MIG OC Exception: OC::COCCbsAdapter::InitOnline: CoCreateInstance of CbsSession failed. hr = 0x80070422

    Launch "OptionalFeatures.exe". Does the dialog populate correctly?

    Run:

    dism /online /cleanup-image /restorehealth

    Do you get any errors?

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  4. Anonymous
    2024-12-20T22:51:19+00:00

    Ramesh

    Virtual Disk Service was set to manual.

    I started it, and no errors were reported.

    msinfo32 output : Zoomer-msinfo32Log.nfo

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  5. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-20T16:45:16+00:00

    David,

    Thanks for the log.

    Please check the Virtual Disk service as well. Set it to Manual and click "Start" to start it manually to see if it reports any error.

    Run msinfo32.exe, press Ctrl + S and save the NFO log. Share the log file on OneDrive.

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