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Hello
I never had any problems with my PC .
Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.
Troubleshooter shows Error but offers no solution.
I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.
Any ideas?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am having the same problem seven months later like **** microsoft!?
I didn't think those people who said wait till May was good advice. Something Microsoft can't fix in the redesign it did in 24h2. Unlikely to give that away. Will be interesting the migration to 25h2. Expect 24h2 to 25h2 will be fine but those stuck on 23h2 will remain.
I am having the same problem seven months later like wtf microsoft!?
Agreed
Ramesh was very patient and helpful, steering me through the different causes of the issue.
All Kudos to his attempts to pull us through the issues that Microsoft could so easily have foreseen and provided logs/help with
I reset my PC from the settings app. Took hours but it solved the problem. I selected the option to install from the cloud. It worked 24H2 was installed during the process.
The boots and braces approach of a clean install.
Don't think this is the case. I spent an entire month trying to get the update installed and the only thing that worked was a fresh install. If ACPI was the issue then this would not have worked
I'd go along with that. Witchcraft AI isn't going to be it. Just poor testing and processes in Microsoft as evident in issues picked up by the Insider program, not acted on and the release made just the same. The backend issue of memory integrity of tightening up how 24h2 is is manufactured in the final boot isn't going to be fixed by Microsoft unless they undo the revised spec that they put in with 23h2->24h2 or they dump offending drivers from your system and tell you or alternatively you have to run that check yourself that I did when I discovered that was the cause from looking at fragments of the log file.
Others drivers in the system may cause it to stumble at the first boot which need sorting out but here again it doesn't tell you what they are unless you look at the log file. It is like the w7/w8 -> w10 upgrade there is a migration path but only with the right drivers on the machine. The latest are not always the right drivers. They tell you to update all drivers but that can be a fools errand if they are defective in the migration.
Then lastly (but probably isnt) is the beloved programs on the system Microsoft says remove. Non Microsoft virus checking programs. Get rid of those and any other fancy low level stuff.
