Windows 11, version 24H2 won't install

Anonymous
2024-11-14T16:51:47+00:00

Hello

I never had any problems with my PC .

Windows 11, version 24H2 update is ready to install, I approve the restart, it starts working, stops at 68% for 5 minutes, then restarts and turns off PC. When I booth back, it simply wants to download it and install it again.

Troubleshooter shows Error but offers no solution.

I have downloaded the ISO and followed all instructions, but 26% in, the installer just stops all goes back to windows and says Windows 11 instalation failed.

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-04-06T08:21:52+00:00

    Kind of a crazy response from Microsoft.

    This update is totally corrupt and it’s a problem from Microsoft’s end. I’m a systems administrator and spent 1 month with our external IT team running background scripts to push this update through to over 12 different PCs. At one point it gave me an error saying the PC was not compatible, when the laptops were all brand new.

    After OVER A MONTH we finally got all systems up to date…weird because according to Microsoft the system was not compatible?

    Saying this is a system problem and “try clearing your cache” is a joke. Be honest and admit you guys released a corrupted version update, that’s at least respectable.

    New means there was nothing on them which is better than the average user. If I charged out my time to the partner, 9 weeks on one PC...it is a disaster area but there are some that pretend it isn't. Probably Microsoft share owners. There is some great help out there online but an awful lot that isn't. The Insider posts that you find are the most useful that had similar issues with drivers.

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  2. Anonymous
    2025-04-06T02:42:51+00:00

    what is your device? I got a Surface Pro 9 and cant seem to update mine.

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  4. Anonymous
    2025-04-06T02:17:36+00:00

    Kind of a crazy response from Microsoft.

    This update is totally corrupt and it’s a problem from Microsoft’s end. I’m a systems administrator and spent 1 month with our external IT team running background scripts to push this update through to over 12 different PCs. At one point it gave me an error saying the PC was not compatible, when the laptops were all brand new.

    After OVER A MONTH we finally got all systems up to date…weird because according to Microsoft the system was not compatible?

    Saying this is a system problem and “try clearing your cache” is a joke. Be honest and admit you guys released a corrupted version update, that’s at least respectable.

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  5. Anonymous
    2025-04-04T22:17:10+00:00

    FINALLY! After trying to innstall this update with nothing but failure since November - it seems like the last try succeeded. Gave up actively trying to fix the issue mid January. Paused automatic updates for 3-5 weeks and waited for the retry to fail once a month after that. But today - it works. Low and behold..

    Think I might have to do a little celebration dance later today. Never thought this day would come.

    Well done. Probably Microsoft updated a pesky driver that was causing the issue.

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