antivirus not working

Anonymous
2024-11-12T13:24:57+00:00

antivirus not working, I see lots of instances of this on YouTube self-fix. I've tried a few - with no improvement?

lets face it IT support is non-existent from Windows

any of you have any tips?

Windows for home | Windows 11 | Security and privacy

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Ramesh 182K Reputation points Volunteer Moderator
2024-11-13T11:55:47+00:00

On unsupported systems, you may use one of the methods in this link to run setup. https://www.elevenforum.com/t/bypass-windows-11-system-requirements.1989/

The following disclaimer applies if Windows 11 is installed on a device that doesn't meet the minimum system requirements:

This PC doesn't meet the minimum system requirements for running Windows 11 - these requirements help ensure a more reliable and higher quality experience. Installing Windows 11 on this PC is not recommended and may result in compatibility issues. If you proceed with installing Windows 11, your PC will no longer be supported and won't be entitled to receive updates. Damages to your PC due to lack of compatibility aren't covered under the manufacturer warranty. By selecting Accept, you are acknowledging that you read and understand this statement.

Src: Installing Windows 11 on devices that don't meet minimum system requirements - Microsoft Support: https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1

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  1. Ramesh 182K Reputation points Volunteer Moderator
    2024-11-12T18:10:30+00:00

    The platform update didn't install correctly.

    Try this fix.

    https://answers.microsoft.com/en-us/windows/forum/windows_11-security/windows-security-stuck-on-black-screen-after/347ae039-5439-405d-83e1-fbfabbe23712

    Right-click on the file "SecurityHealthSetup_xxxxx.exe" and choose "Run as administrator".

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  2. Anonymous
    2024-11-12T18:53:32+00:00

    The platform update didn't install correctly.

    Try this fix.

    https://answers.microsoft.com/en-us/windows/forum/windows_11-security/windows-security-stuck-on-black-screen-after/347ae039-5439-405d-83e1-fbfabbe23712

    Right-click on the file "SecurityHealthSetup_xxxxx.exe" and choose "Run as administrator".

    OK thanks

    is it a silent program?
    I executed it

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  3. Ramesh 182K Reputation points Volunteer Moderator
    2024-11-12T19:05:06+00:00

    Yes, it runs silently. It must be run by right-clicking and choosing "Run as administrator."

    Restart Windows. If that doesn't fix the issue, please upgrade to 24H2 using the following steps.

    1. Download Windows 11 Media Creation Tool (MCT) from this link:

    https://go.microsoft.com/fwlink/?linkid=2156295

    1. Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".
    2. Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.
    3. Run setup.exe from the ISO drive. This starts the repair installation/in-place upgrade. 

    (Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)

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  4. Anonymous
    2024-11-12T19:41:33+00:00

    I did "Run as administrator."

    I'm gonna have to turn this off now as its evening - I've had the issue for a week? and tried umpteen things before all these.
    I can only think of problems for so long before they wear you out totally.

    I will reboot and check again tomorrow morning.

    (its not running correctly yet)

    the next step will be executed in the morning.

    I am always running through emails every morning, any tips and measures can (and should) be emailed to me on my hotmail account

    thanks

    Yes, it runs silently. It must be run by right-clicking and choosing "Run as administrator."

    Restart Windows. If that doesn't fix the issue, please upgrade to 24H2 using the following steps.

    1. Download Windows 11 Media Creation Tool (MCT) from this link:

    https://go.microsoft.com/fwlink/?linkid=2156295

     

    1. Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".

     

    1. Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.

     

    1. Run setup.exe from the ISO drive. This starts the repair installation/in-place upgrade. 

    (Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)

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