<Event xmlns="** http://schemas.microsoft.com/win/2004/08/events/event**" > <System> <Provider Name=" Microsoft-Windows-Kernel-Power " Guid=" {331c3b3a-2005-44c2-ac5e-77220c37d6b4} " /><EventID>41</EventID><Version>8</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime=" 2024-11-21T07:37:07.3471937Z " /><EventRecordID>56135</EventRecordID><Correlation /><Execution ProcessID=" 4 " ThreadID=" 8 " /><Channel>System</Channel><Computer>DESKTOP-NV14JER</Computer><Security UserID=" S-1-5-18 " /></System> <EventData> <Data Name=" BugcheckCode ">30</Data><Data Name=" BugcheckParameter1 ">0xffffffffc0000005</Data><Data Name=" BugcheckParameter2 ">0xfffff8027a9177e5</Data><Data Name=" BugcheckParameter3 ">0xfffffc888ccbdb18</Data><Data Name=" BugcheckParameter4 ">0xfffff8027e68b920</Data><Data Name=" SleepInProgress ">0</Data><Data Name=" PowerButtonTimestamp ">0</Data><Data Name=" BootAppStatus ">0</Data><Data Name=" Checkpoint ">0</Data><Data Name=" ConnectedStandbyInProgress ">false</Data><Data Name=" SystemSleepTransitionsToOn ">0</Data><Data Name=" CsEntryScenarioInstanceId ">0</Data><Data Name=" BugcheckInfoFromEFI ">false</Data><Data Name=" CheckpointStatus ">0</Data><Data Name=" CsEntryScenarioInstanceIdV2 ">0</Data><Data Name=" LongPowerButtonPressDetected ">false</Data></EventData> </Event> I was suddenly gaming when my PC suddenly crashed with the error code KMODE_UNHANDLED_EXCEPTION_CAUGHT. I do not know what caused it.

Here is the link to the minidump file it gave https://drive.google.com/file/d/15c6sR6y7b16GhonVmUT7a52xO5xVBfUK/view?usp=sharing

That new minidump file indicates the AMD Chipset drivers caused that crash. Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

Thanks, I am currently re-installing AMD Chipset Drivers

I have installed the AMD Drivers and have used Driver Verifier again and have not blue screened again, will continue to monitor.

KMODE_EXCEPTION_NOT_HANDLED help?

Anonymous

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
<System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>8</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2024-11-21T07:37:07.3471937Z" /><EventRecordID>56135</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>DESKTOP-NV14JER</Computer><Security UserID="S-1-5-18" /></System>
<EventData> <Data Name="BugcheckCode">30</Data><Data Name="BugcheckParameter1">0xffffffffc0000005</Data><Data Name="BugcheckParameter2">0xfffff8027a9177e5</Data><Data Name="BugcheckParameter3">0xfffffc888ccbdb18</Data><Data Name="BugcheckParameter4">0xfffff8027e68b920</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">0</Data><Data Name="CsEntryScenarioInstanceId">0</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">0</Data><Data Name="LongPowerButtonPressDetected">false</Data></EventData> </Event>

I was suddenly gaming when my PC suddenly crashed with the error code KMODE_UNHANDLED_EXCEPTION_CAUGHT. I do not know what caused it.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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50 answers

Anonymous

2024-11-23T17:38:56+00:00

Here is the link to the minidump file it gave

https://drive.google.com/file/d/15c6sR6y7b16GhonVmUT7a52xO5xVBfUK/view?usp=sharing
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DaveM121 934.5K Reputation points Independent Advisor

2024-11-24T07:34:46+00:00

That new minidump file indicates the AMD Chipset drivers caused that crash.

Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed
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Anonymous

2024-11-24T18:26:25+00:00

Thanks, I am currently re-installing AMD Chipset Drivers
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DaveM121 934.5K Reputation points Independent Advisor

2024-11-24T18:31:35+00:00

Glad to help!
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Anonymous

2024-11-24T18:39:49+00:00

I have installed the AMD Drivers and have used Driver Verifier again and have not blue screened again, will continue to monitor.
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