Failed Upgrade from Win 7 to Win 10

Anonymous
2024-12-17T18:00:46+00:00

I am attempting to do an in-place upgrade from Win 7 Pro to Win 10 Pro. I used the Media Creation Tool to create a bootable USB. It goes through the process, then around 79% it jumps to "your PC will restart in a few moments" then without restarting it returns to my Win 7 desktop and has a gray box that says "Windows 10 installation has failed"

Things I have done to try and resolve, primarily from suggestions found in MS Forums and Tenforums for other people that had the same problem:

\*Uninstalled MSE and SuperAntiSpyware 

\*Disable Malwarebytes before each attempt 

\*Run Setup.exe as administrator 

\*run SFC /scannow and CHKDSK /f both returned no errors 

\*Regedit to delete entries to fix Win Update Service, then installed new updates that resulted after that, except MSE 

\*CleanBoot prior to install 

\*Tried both with and without checking for updates selected during install. 

All attempts result exactly the same way. Thanks in advance for help!

I tried to paste the setuperr.log but it's too many characters

Windows for home | Windows 10 | Install and upgrade

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  1. Ivan B 124.7K Reputation points Independent Advisor
    2024-12-19T01:25:43+00:00

    Hi ,

    In this case, we will try to recreate the BCD boot, since you have the USB Flash drive ? so you can access WinRE to recreate the default Boot.

    Independent Advisor - Community

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  2. Anonymous
    2024-12-19T01:43:53+00:00

    Ok what do i need to do?

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  3. Ivan B 124.7K Reputation points Independent Advisor
    2024-12-19T02:07:24+00:00

    Hi ,

    In the case of booting on the USB Flash Drive for installation, after pressing the shift+F10 key to activate the Command Prompt, the following commands will be displayed:

    bcdedit /export c:\bcd_backup

    c:

    cd boot

    attrib bcd -s -h -r

    ren c:\boot\bcd bcd.old

    bootrec /rebuildbcd

    Press the y key to confirm the recreation of the BCD Build

    Hope this helps.

    If you find the answer helpful, please mark it as an answer.

    Independent Advisor - Community

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  4. Anonymous
    2024-12-19T02:21:44+00:00

    When i boot from USB to installation and shift+f10 to cmd it comes up with

    X:\Sources>

    When i type

    bcdedit /export c:\bcd_backup

    It comes back with:

    The store export operation has failed. The requested system device cannot be found.

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  5. Ivan B 124.7K Reputation points Independent Advisor
    2024-12-19T02:38:49+00:00

    Hi ,

    In this case, put notepad in the command prompt, then click file > Open > then access my computer, see what your Windows drive is like, which letter?

    Independent Advisor - Community

    Thanks

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