Failed Upgrade from Win 7 to Win 10

Anonymous
2024-12-17T18:00:46+00:00

I am attempting to do an in-place upgrade from Win 7 Pro to Win 10 Pro. I used the Media Creation Tool to create a bootable USB. It goes through the process, then around 79% it jumps to "your PC will restart in a few moments" then without restarting it returns to my Win 7 desktop and has a gray box that says "Windows 10 installation has failed"

Things I have done to try and resolve, primarily from suggestions found in MS Forums and Tenforums for other people that had the same problem: 

\*Uninstalled MSE and SuperAntiSpyware 

\*Disable Malwarebytes before each attempt 

\*Run Setup.exe as administrator 

\*run SFC /scannow and CHKDSK /f both returned no errors 

\*Regedit to delete entries to fix Win Update Service, then installed new updates that resulted after that, except MSE 

\*CleanBoot prior to install 

\*Tried both with and without checking for updates selected during install.

All attempts result exactly the same way. Thanks in advance for help!

I tried to paste the setuperr.log but it's too many characters

Windows for home | Windows 10 | Install and upgrade

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  1. Ivan B 124.7K Reputation points Independent Advisor
    2024-12-18T03:03:22+00:00

    Hi ,

    In this case, I would recommend doing a clean installation, as upgrading from Windows 7 to 10 may present errors, but I can provide a procedure to upgrade from 7 to 10, but offline.

    Independent Advisor - Community

    Thanks

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  2. Ramesh 182K Reputation points Volunteer Moderator
    2024-12-18T02:59:45+00:00

    Thank you, Ivan. As I just mentioned above, One Drive does not want to cooperate with me.

    Here is the link to Google Drive: https://drive.google.com/file/d/1Wxu2V74YwXLGg4QxGAgeKWhGzRgWjEiK/view?usp=sharing

    and also setuperr.log setuperr.log

    1. The BCD may be corrupt.

    * * * * *

    2024-12-17 11:44:38, Info SP CUpdateBootCode::DoExecute: Try to repair BCD file due to potential corruption error

    2024-12-17 11:44:38, Error SP CUpdateBootCode::DoExecute: An error occurred while repair system partition. Root path [C:\Windows]. Error: 0x80070032[gle=0x00000032]

    2024-12-17 11:44:38, Error SP Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]

    2024-12-17 11:44:38, Info MOUPG Finalize: Registering Setup Platform error: [0x80004005]

    2024-12-17 11:44:38, Error SP ExecuteOperations: Failed execution phase Finalize. Error: 0x80004005

    * * * * *

    Please open Disk Management and maximize it. Post a screenshot.

    1. Please update your BIOS for your model from the ASUS site. A more recent BIOS (2015) seems available.
    2. The Windows 7 to Windows 10 free upgrade offer has been stopped. After upgrading to Windows 10, you must buy and activate a Windows 10/11 license from the Store.

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  3. Anonymous
    2024-12-18T02:59:11+00:00

    C is 500GB SSD

    D is 1TB HDD

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  4. Ivan B 124.7K Reputation points Independent Advisor
    2024-12-18T02:51:25+00:00

    Hi ,

    In case you want to update to Windows 10 before all this, do you have a HD or SSD in your laptop?

    Independent Advisor - Community

    Thanks

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  5. Anonymous
    2024-12-18T02:29:56+00:00

    Primary drive has 297 GB Free space. Not aware of drive space errors.

    Motherboard is Asus G750JW Socket 0

    Chipset: Intel Haswell

    Chipset Revision 06

    Southbridge Vendor Intel

    Southbridge Model HM87

    Southbridge Revision C2

    BIOS: American Megatrends G750JW.210

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