BSOD IRQL issue

Anonymous
2024-12-31T16:07:30+00:00

my laptop have this issue where this it would Blue screen for some reasons

a few months ago i had the same error which i thought was because of my RAM so i replaced it, but it seems to have the same error again and im not sure why its doing it

the error i see is IRQL_not_less_or_equal

i assume its has something to do with my window or something else and im starting to run out of options

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2025-01-01T13:52:29+00:00

    Ok thanks for helping with this issue, since my error are quite random, i will just another forum question if the error persist

    One last question, how do you read dmp file? Im kinda curious on how you read it and assume its the AMD chipset being the problem

    Thanks again for helping

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  2. DaveM121 933.9K Reputation points Independent Advisor
    2025-01-01T13:54:41+00:00

    I use a few different utilities to analyse the data in the dump file data, I have been doing this for a long time.

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  3. Anonymous
    2025-01-01T14:06:05+00:00

    I see, can you give me a few examples of apps that can help with analyzing it?

    I want to try to read it myself as im kinda curious whats the problem with this laptop since i have had this error for years now and im kinda curious and i want to read it myself

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  4. DaveM121 933.9K Reputation points Independent Advisor
    2025-01-01T14:07:46+00:00

    As a starting point, donwlaod the WinDBG app from the Microsoft Store.

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  5. Anonymous
    2025-01-01T14:13:23+00:00

    Well it seems it has crashed again with the error code

    System_service_exception again

    I have attached the new dmp file on the same Google drive

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