BSOD IRQL issue

Anonymous
2024-12-31T16:07:30+00:00

my laptop have this issue where this it would Blue screen for some reasons

a few months ago i had the same error which i thought was because of my RAM so i replaced it, but it seems to have the same error again and im not sure why its doing it

the error i see is IRQL_not_less_or_equal

i assume its has something to do with my window or something else and im starting to run out of options

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2025-01-01T14:31:56+00:00

    How do i check it from BIOS?

    If i never touched it shouldn't it be not overclocked by default?

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  2. DaveM121 934.2K Reputation points Independent Advisor
    2025-01-01T14:24:26+00:00

    That new minidump file also listed a driver associated to your AMD processor caused that crash.

    Are you overclocking your processor, or is there an XMP (DOCP) profile set on your RAM in BIOS?

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  3. Anonymous
    2025-01-01T14:13:23+00:00

    Well it seems it has crashed again with the error code

    System_service_exception again

    I have attached the new dmp file on the same Google drive

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  4. DaveM121 934.2K Reputation points Independent Advisor
    2025-01-01T14:07:46+00:00

    As a starting point, donwlaod the WinDBG app from the Microsoft Store.

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  5. Anonymous
    2025-01-01T14:06:05+00:00

    I see, can you give me a few examples of apps that can help with analyzing it?

    I want to try to read it myself as im kinda curious whats the problem with this laptop since i have had this error for years now and im kinda curious and i want to read it myself

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