This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
my laptop have this issue where this it would Blue screen for some reasons
a few months ago i had the same error which i thought was because of my RAM so i replaced it, but it seems to have the same error again and im not sure why its doing it
the error i see is IRQL_not_less_or_equal
i assume its has something to do with my window or something else and im starting to run out of options
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi thanks for the fast response
I have them in google drive, i didnt put the link because i couldn't get them on one drive
Here's the link https://drive.google.com/drive/folders/1Y8BAG05-yik7iogJlxHRU47WNWCTtXBD?usp=sharing
As by the time im replying i had two errors which are
Irql and system service exception
Hi, I am Dave, I will help you with this.
Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.
Open Windows File Explorer.
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up.
Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.
Then post the link here to the zip file, so we can take a look for you.
