BSOD IRQL issue

Anonymous
2024-12-31T16:07:30+00:00

my laptop have this issue where this it would Blue screen for some reasons

a few months ago i had the same error which i thought was because of my RAM so i replaced it, but it seems to have the same error again and im not sure why its doing it

the error i see is IRQL_not_less_or_equal

i assume its has something to do with my window or something else and im starting to run out of options

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 933.9K Reputation points Independent Advisor
    2025-01-01T07:11:40+00:00

    Here is the direct download link for the chipset drivers you need for your laptop model.

    https://dlcdnets.asus.com/pub/ASUS/GamingNB/Ima...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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  2. Anonymous
    2025-01-01T05:02:57+00:00

    something like this?

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  3. DaveM121 933.9K Reputation points Independent Advisor
    2024-12-31T18:04:18+00:00

    I will find the correct chipset driver for you.

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  4. Anonymous
    2024-12-31T17:53:34+00:00

    Sorry I'm not to knowledgeable on these stuff but by download you mean update my AMD driver or reinstall it?

    https://www.amd.com/en/support/download/drivers.html

    Something like this website?

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  5. DaveM121 933.9K Reputation points Independent Advisor
    2024-12-31T17:11:34+00:00

    Your minidump files indicate a driver associated to the AMD processor caused the system to crash.

    Go to the support page for your laptop on the manufacturers website, then from there, download and install the version of AMD chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

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