BSOD IRQL issue

Anonymous
2024-12-31T16:07:30+00:00

my laptop have this issue where this it would Blue screen for some reasons

a few months ago i had the same error which i thought was because of my RAM so i replaced it, but it seems to have the same error again and im not sure why its doing it

the error i see is IRQL_not_less_or_equal

i assume its has something to do with my window or something else and im starting to run out of options

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

52 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-01-01T15:25:54+00:00

    For the restore point do i turn on protection only for the OS System drive?

    Was this answer helpful?

    0 comments
  2. DaveM121 934.2K Reputation points Independent Advisor
    2025-01-01T15:14:27+00:00

    The only problem indicated in your minidump files is a driver associated to your processor.

    If you have now installed the AMD chipset drivers recommended for your system on the Asus website, and that has not resolved the problem, to try to force Windows to show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-01-01T15:10:12+00:00

    But the problem is from before aswell....

    At first i upgraded the RAM since after looking it up IRQL error could be from memory issue

    So yeah...

    Was this answer helpful?

    0 comments
  4. DaveM121 934.2K Reputation points Independent Advisor
    2025-01-01T15:07:52+00:00

    If you upgraded your RAM and the system crashes started after that, then the best option would be to open the Memory Diagnostics utility and run a full scan of your RAM to see if that reports any errors.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-01-01T14:58:45+00:00

    Its a TUF A15 FA506IV

    Before this i have upgraded the RAM into 32GB im not sure if this matter since the issue is from the AMD side

    It has A Ryzen 7 4800H

    Was this answer helpful?

    0 comments