Windows 11 reached end of service

Anonymous
2024-12-08T03:26:58+00:00

Down in the system tray, it shows "Your version of Windows 11 has reached end of service. Click to download a newer version of Windows 11 to stay updated."

When I click on it, the Windows Update window opens. Its states You're Up to Date but under it, it shows "Your device is missing important security updates. Make sure to keep device on and plugged in so updates can complete.

I am not sure how to resolve.

Current installed Windows info is below

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Jefferson Doyon 87,730 Reputation points Independent Advisor
2024-12-08T04:07:04+00:00

Hi Ron, I'm John, a fellow Microsoft user like you.

I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

Here’s how to do it:

> Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...

> Open the tool and follow the on-screen instructions to upgrade your PC.

> Make sure to choose the option to Keep personal files and apps.

> Ensure your device stays plugged in and connected to the internet during the process.

For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

Click "Reply" below to let me know.

Regards,

John J.D.

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  1. Anonymous
    2024-12-09T17:55:02+00:00

    Down in the system tray, it shows "Your version of Windows 11 has reached end of service. Click to download a newer version of Windows 11 to stay updated."

    When I click on it, the Windows Update window opens. Its states You're Up to Date but under it, it shows "Your device is missing important security updates. Make sure to keep device on and plugged in so updates can complete.

    I am not sure how to resolve.

    Current installed Windows info is below

    Edition Windows 11 Home

    Version 21H2

    Installed on ‎12/‎7/‎2024

    OS build 22000.2538

    Experience Windows Feature Experience Pack 1000.22001.1000.0

    Exactly the same message and situation with my Windows 11 Home ver. 21H2. Would love to see a solution.

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    1 person found this answer helpful.
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  2. Anonymous
    2024-12-10T16:49:09+00:00

    The link forces my running a Health Check. Problem is the HC reports that my processor is not supported? Not sure why?

    My processor is:

    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

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    2 people found this answer helpful.
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  3. Anonymous
    2024-12-10T16:50:04+00:00

    The link forces my running a Health Check. Problem is the HC reports that my processor is not supported? Not sure why?

    My processor is:

    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-12-10T19:31:18+00:00

    I'm in the same boat. Have been running Windows 11 Pro 21H2 with this processor for over a year and a half and receiving regular (approximate monthly) updates with no problem. Last update was installed 11/13/2024.

    Intel Core i7-6950X CPU @ 3.00GHz

    It is a bit of an older processor, and I did have to install a TPM 2.0 chip to make Windows 11 run when I rebuilt the system. But why would they stop supporting a processor that had apparently been ok up until now?

    When I run the Installation Assistant, I just get the message "This PC doesn't meet the minimum..." and no assistance is provided.

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    5 people found this answer helpful.
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