Windows 11 reached end of service

Anonymous
2024-12-08T03:26:58+00:00

Down in the system tray, it shows "Your version of Windows 11 has reached end of service. Click to download a newer version of Windows 11 to stay updated."

When I click on it, the Windows Update window opens. Its states You're Up to Date but under it, it shows "Your device is missing important security updates. Make sure to keep device on and plugged in so updates can complete.

I am not sure how to resolve.

Current installed Windows info is below

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Jefferson Doyon 87,730 Reputation points Independent Advisor
2024-12-08T04:07:04+00:00

Hi Ron, I'm John, a fellow Microsoft user like you.

I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

Here’s how to do it:

> Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...

> Open the tool and follow the on-screen instructions to upgrade your PC.

> Make sure to choose the option to Keep personal files and apps.

> Ensure your device stays plugged in and connected to the internet during the process.

For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

Click "Reply" below to let me know.

Regards,

John J.D.

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  1. Anonymous
    2025-01-31T06:44:34+00:00

    I am getting the same message but when I try to use the windows 11 installation assistant it says to use PC Health check well then it says "This PC doesn't currently meet Windows 11 System requirements" yet I am running Windows 11 Pro so now I am stuck with Windows 11 Pro version 21H2 due to PC Health check saying my pc doesn't meet the requirements.

    Hi-

    -parden my language - its rusty. (Norwegian, age 67)

    Feel with you, my pc have the same data (11 PRO 21H2)

    I gave up this motherboard problem after trying evereything I can.

    I,ve worked with computers from 1980 and newer faced a problem that can,t be solved- until now. STRANGE TRICK FROM MICROSOFT THAT ONE

    I got a new mainboard & prossesor yesterday.. rebuild my pc this the weekend, then I hope Im over the point of anger i feel right now..

    -a strange thing is that my BIOS have the option for changing what makes the update fail.. changed it.. no - stil dont work

    next time they do like this I go shopping a MAC

    best.. T.E Syversen

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  2. Anonymous
    2025-01-31T15:14:58+00:00

    John,

    What is the solution for ARM-based versions of Windows 11? The Windows 11 Installation Assistant shows to only work on x64. I am running Win11 ARM in a Parallels VM (supported by Microsoft) on Apple Silicon and am getting the same message.

    Device name WINDOWSARM

    Processor Apple Silicon 3.20 GHz (4 processors)

    Installed RAM 32.0 GB

    Device ID 969FB31F-89D4-482A-84E8-3F4D3957DD90

    Product ID 00330-80000-00000-AA230

    System type 64-bit operating system, ARM-based processor

    Pen and touch Pen support

    Edition Windows 11 Pro

    Version 22H2

    Installed on ‎3/‎12/‎2023

    OS build 22621.4317

    Experience Windows Feature Experience Pack 1000.22700.1041.0

    I was able to update my ARM-based version running on a Mac in Parallels VM by going to Settings>System>Recovery and selecting the option 'Fix Problems using Windows Update' by clicking on the "Reinstall Now" button.

    This then downloaded Version 22H2 of Windows 11 and installed it, without changing any of my other files or settings.

    Hope this helps

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  3. Anonymous
    2025-01-31T15:21:48+00:00

    My build of version 22H2 seems later than yours and the message has gone away. I was updating from version 21H2 - but I see you are already at version 22H2 - so not sure if it the earlier OS build number which is triggering your message.

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  4. Anonymous
    2025-01-31T15:28:24+00:00

    ImageMy build of version 22H2 seems later than yours and the message has gone away. I was updating from version 21H2 - but I see you are already at version 22H2 - so not sure if it the earlier OS build number which is triggering your message.

    This morning of its own accord the system started installation of version 24H2, so I assume it needed 22H2 before it could move forward to 24H2.

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