Windows 11 reached end of service

Anonymous
2024-12-08T03:26:58+00:00

Down in the system tray, it shows "Your version of Windows 11 has reached end of service. Click to download a newer version of Windows 11 to stay updated."

When I click on it, the Windows Update window opens. Its states You're Up to Date but under it, it shows "Your device is missing important security updates. Make sure to keep device on and plugged in so updates can complete.

I am not sure how to resolve.

Current installed Windows info is below

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Jefferson Doyon 87,730 Reputation points Independent Advisor
2024-12-08T04:07:04+00:00

Hi Ron, I'm John, a fellow Microsoft user like you.

I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

Here’s how to do it:

> Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...

> Open the tool and follow the on-screen instructions to upgrade your PC.

> Make sure to choose the option to Keep personal files and apps.

> Ensure your device stays plugged in and connected to the internet during the process.

For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

Click "Reply" below to let me know.

Regards,

John J.D.

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70 additional answers

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  1. Anonymous
    2025-01-24T18:51:34+00:00

    I am still getting Driver Updates, Definition Updates ("Security Intelligence") whatever they are and Other Updates (Security). Indeed, I have today (24th Jan 2025) received the "Security Intellugence Uodate for MS Defender Antivirus".

    However, I am on 21H2 and cannot update to 24H2.

    (without manually trying to install it).

    I have no intention of trying this, as my laptop does not meet the minimum requirements.

    I intend to stay on 21H2 and think it will be some time before I have to consider alternatives.

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  2. Anonymous
    2025-01-24T18:58:55+00:00

    I am still getting Driver Updates, Definition Updates ("Security Intelligence") whatever they are and Other Updates (Security). Indeed, I have today (24th Jan 2025) received the "Security Intellugence Uodate for MS Defender Antivirus".

    However, I am on 21H2 and cannot update to 24H2.

    (without manually trying to install it).

    I have no intention of trying this, as my laptop does not meet the minimum requirements.

    I intend to stay on 21H2 and think it will be some time before I have to consider alternatives.

    Dang. I just enabled my TPM and trying to update now. Microsoft is so ridiculous, it's not even funny anymore.

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  3. Anonymous
    2025-01-26T16:47:56+00:00

    Hi Ron, I'm John, a fellow Microsoft user like you.

    I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

    To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

    Here’s how to do it:
    > Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...
    > Open the tool and follow the on-screen instructions to upgrade your PC.
    > Make sure to choose the option to Keep personal files and apps.
    > Ensure your device stays plugged in and connected to the internet during the process.
    For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

    This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

    Click "Reply" below to let me know.

    Regards,
    John J.D.

    Hi John,

    This is the meeage i received:

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  4. Anonymous
    2025-01-31T02:44:22+00:00

    I am getting the same message but when I try to use the windows 11 installation assistant it says to use PC Health check well then it says "This PC doesn't currently meet Windows 11 System requirements" yet I am running Windows 11 Pro so now I am stuck with Windows 11 Pro version 21H2 due to PC Health check saying my pc doesn't meet the requirements.

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