Windows 11 reached end of service

Anonymous
2024-12-08T03:26:58+00:00

Down in the system tray, it shows "Your version of Windows 11 has reached end of service. Click to download a newer version of Windows 11 to stay updated."

When I click on it, the Windows Update window opens. Its states You're Up to Date but under it, it shows "Your device is missing important security updates. Make sure to keep device on and plugged in so updates can complete.

I am not sure how to resolve.

Current installed Windows info is below

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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John Jefferson Doyon 87,730 Reputation points Independent Advisor
2024-12-08T04:07:04+00:00

Hi Ron, I'm John, a fellow Microsoft user like you.

I understand your frustration, and I’m here to help. From what you’ve shared, it seems like you're using Windows 11 version 21H2, which reached its end of service as of October 8, 2024. This means it no longer receives security updates or support. Reference: https://learn.microsoft.com/en-us/windows/relea...

To get your device up to date, the best course of action now is to perform a Repair Upgrade. This process upgrades your system to the latest version of Windows 11 without affecting your personal files or apps.

Here’s how to do it:

> Download the Windows 11 Installation Assistant from the official Microsoft website: https://www.microsoft.com/en-us/software-downlo...

> Open the tool and follow the on-screen instructions to upgrade your PC.

> Make sure to choose the option to Keep personal files and apps.

> Ensure your device stays plugged in and connected to the internet during the process.

For more detailed guidance, you can also refer to: https://answers.microsoft.com/en-us/windows/for...

This should resolve the issue and get your system updated to the latest supported version. If you need further assistance, feel free to reach out.

Click "Reply" below to let me know.

Regards,

John J.D.

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  1. Anonymous
    2025-01-23T19:36:37+00:00

    I just got the same issue! WTH Microsoft? Windows 11 has EOL before Windows 10? I also don't have the TPM stuff on here, because ironically, Microsoft took it off! It was THERE when I first purchased my 3 year old PC. I had to reinstall Windows 11, due to a game messing up my system, which is why it says 1/6/25, in the about computer image. What are we to do? I'm not about to mess with BIOS. Looks like I have to get a new computer. Typical!

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  2. Anonymous
    2025-01-22T22:27:40+00:00

    If only I could have found this through easier to find Windows hep and support. It is something I was thinking of trying and you gave me the link, thank you

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  3. Anonymous
    2025-01-22T15:11:06+00:00

    Hello and thank you for your willingness to help. I have followed these instructions and tried this update previously and I still have the error. My system still shows that I have the 21H2 version. Is there another sequence of steps that I can try?

    Thanks!

    GR

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  4. Anonymous
    2025-01-08T21:21:36+00:00

    Didn't work for me. Gets to about 70% install then says something went wrong. Rather frustrating. Any other solutions?

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