Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-01-10T04:22:36+00:00

    I am having the same issue this week. Initially it was just messages with my girlfriend, and was just an annoyance.

    The problem has escalated today where it has created a group with my girlfriend and one of our contractors. So now if I send a message to just my girlfriend, it will remove the message from that chat, and add it to the chat it created with my girlfriend and the contractor, and the same if I send a message to the contractor.

    This has made Link to Windows/Phone link unusable until this problem is acknowledged and resolved.

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  2. Anonymous
    2025-01-10T16:49:46+00:00

    Completely agree. I need to stop using it.

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  3. Anonymous
    2025-01-11T01:12:07+00:00

    I has same issue, and downloaded this link and it worked..thank you so much.

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  4. Anonymous
    2025-01-11T01:23:54+00:00

    This solved problem for me - but I hope Windows sorts it so can keep updating.

    This also was handy Check your messages on your computer or Android tablet - Google Messages can just use through the Browser

    This could be of value How to use Google Messages on your computer

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  5. Anonymous
    2025-01-11T01:34:25+00:00

    Google messages...brilliant. I did not know about this. I'll be ditching the Phone link and sticking with this.

    Thanks so much!!

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