Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

100 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-02-25T03:27:52+00:00

    I'm on 1.25011.56.0, where Phone Link says it's the latest release, and that hasn't fixed the issue.

    Hi Esben. I also have 1.25011.56.0 and it is working fine for me. My Win11 is version 24H2 build 26100.3194. Not sure what yours is doing. Are you replying to the clean version of a given recipient? I still see the 2-person group chats there, but when I send a message directly to the real recipient (non-grouped) it doesn't end up back in the group one as seen previously.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-02-25T23:28:47+00:00

    Same here. Except that when i have an existing group chat going and I reply to it, it creates a whole new group chat not only on my system, but everyone else's also. It's a new problem, and it's very frustrating. Please fix this ASAP, Microsoft.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-02-26T03:30:26+00:00

    Hmm, I may have spoken too soon. I just had my instance (V1.25011.56.0) show two 2-person groups for otherwise single person chats... ie. not just one such group, but now two such groups, each with some of the related messages inside. šŸ™ƒ

    FTR I am in Australia and its offering no updates.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-02-26T06:46:44+00:00

    ditto for me on all accounts

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-03-03T09:28:28+00:00

    I have just updated to version 1.25012.100.0 and it seems to work now. I have replied to two messages and it stays in the same thread.

    Was this answer helpful?

    0 comments