Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

100 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-02-15T02:13:20+00:00

    How do you revert back? I'm having the same issue.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-02-15T01:06:22+00:00

    I don't think it is an RCS issue - i just tested with RCS turned off and the grouping problem persists. It is completely frustrating and I agree with everyone else who is saying it makes messages on Phonelink unusable. Microsoft PLEASE fix this ASAP

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-02-14T17:18:19+00:00

    Same issue here - Galaxy S22 use Google Messages for texts - if i send a reply to a text from the windows app it creates a new thread and sends the message to me there whilst keeping replies from the other person in the original thread. Makes it really hard to follow the flow of conversation, rendering the app next to useless.

    I think this started happening after updating to 24H2

    I have an s22 and when ever I send a reply to a group message creates duplicate message separating it out in the app and then on the phone. So I can no longer use the computer to respond to group chats only one on one chats.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2025-02-13T05:17:47+00:00

    Hi all. I wonder if this is an RCS chat issue. I've just rest my RCS and it looks as though it doubles up when I use RCS chat.

    Is this the same for others

    As noted if it is RCS then Microsoft does need to sort this

    Thanks

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more