Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-01-08T15:06:28+00:00

    Same issue, I'm using the regular SMS app for messages and when using the Phone link app, it creates group messages with the the person I'm sending to and myself. Sometimes it also adds a person from a earlier conversation I had. And sometimes it send a message without creating a group. I'm using Samsung S24.

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  2. Anonymous
    2025-01-07T20:34:04+00:00

    This is the same issue I'm having on my Samsung Galaxy S23 Ultra. It's only been happening since I had to move to using the Google Messages app once Verizon no longer supported their Message+ app.

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  3. Anonymous
    2025-01-07T04:01:23+00:00

    Thanks for the reply. Checked my settings and that had already been done. Appreciate the thoughts though.

    Still having real issues whether I use Google or Samsung messages.

    It's now creating more groups

    And being a system programme I cant find a way to uninstall and reinstall

    If any thoughts on that I'd appreciate it

    Thanks heaps

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  4. Anonymous
    2025-01-06T21:17:20+00:00

    Think I might have found the answer: If you go into Google messages click on the top right icon (for me its a circle with my first initial in it), select message settings then scroll down to advanced. Under advanced the second spot from the bottom it says phone number. Add your phone number here - seems to have fixed it for me

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  5. Anonymous
    2025-01-06T21:04:52+00:00

    Same issue here - Galaxy S22 use Google Messages for texts - if i send a reply to a text from the windows app it creates a new thread and sends the message to me there whilst keeping replies from the other person in the original thread. Makes it really hard to follow the flow of conversation, rendering the app next to useless.

    I think this started happening after updating to 24H2

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