Using Phone Link on computer it creates a group in chat - and does not send message to recipient

Anonymous
2024-12-29T06:29:47+00:00

Phone is up to date

Computers are both up to date with MS update

BUT

Using Phone Link when I send a message to one of the people I message often rather than send message it creates a group. (see below)

On my phone it then shows as a group chat - which I can't edit

Works fine on my phone - but not on Phone Link - on both computers I own. Screenshot of how it ends up below.

I also have quite a few messages where both the name of recipient and my phone number comes up - just a bit of a pain.

I'd really appreciate any help on this

Thanks heaps

Gary

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2025-01-13T23:49:38+00:00

    This is exactly what I came searching for! Mine is doing the same thing on Samsung Galaxy S21. I've used the Phone Link app for 1 - 2 years with never an issue. Now it started doing this since around 19 December 2024 - which I assume was some kind of upgrade around that time. I use the app often as it saves time with SMS, but it's making it very difficult now and I'm reluctant to use it at all. If it doesn't improve I'll be looking elsewhere as I don't want double messages with separate threads on my phone.

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  2. Anonymous
    2025-01-11T01:12:07+00:00

    I has same issue, and downloaded this link and it worked..thank you so much.

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  3. Anonymous
    2025-01-09T17:58:28+00:00

    Hi - can you tell me which version you downloaded.

    I thought Phone Link was part of Windows system - so does the download override the system one?

    Thanks.

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  4. Anonymous
    2025-01-09T08:07:06+00:00

    I have had the exact same issue for weeks, using a Samsung A52s, and it was driving me insane.

    This solution worked and now it is back to normal!

    Thank you!

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  5. Anonymous
    2025-01-08T15:06:28+00:00

    Same issue, I'm using the regular SMS app for messages and when using the Phone link app, it creates group messages with the the person I'm sending to and myself. Sometimes it also adds a person from a earlier conversation I had. And sometimes it send a message without creating a group. I'm using Samsung S24.

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