So my pc system settings say I'm on windows 11 pro but windows update says "Get the new version of windows to stay up to date Your version of windows has reached the end of service"

This is my first time asking a question here, so please have patience: like most I have seen, we are having problems updating Windows 11 Home. My version like many others is WINDOWS 11 HOME EDITION, 22H2., which of course, get the error: Your Version of Windows has reached end of Service......" I get online support from Office Depot and they have not heard of this.

In short, HOW DO I SIMPLY INSTALL THE NEWER VERSION WHICH IS 24H2? Is there a simple way to do it please, not really tech savy, need simplest way to do this, thank you so very much, any help is appreciated.

It does seem most are having the same problem.

**I do have the installation assistant, it does not help, but I do have WINDOWS 11 HOME EDITION 22H2 already installed and nowhere on the installation assistant does it say upgrade to WINDOWS 11 24H2

Hello,

This error can occur if you don't have a proper TPM 2.0.

First, could you go to the Start Menu, type tpm.msc, push enter, and then take a screenshot of what you see?

Hope to hear back from you.

As mentioned before, I do have Windows 11 Home Edition, version 22H2 which needs to be updated, but how do I update to the 24H2 in a simple way, what I have read so far, looks really difficult....sorry....not a computer geek...lol.

Have no idea what this file is or what TPM means...sorry

Hello,

I forgot to clarify.

Could you push open and then take a picture of the window that pops up?

Also, to clear things up, a TPM (trusted platform module), simply explained, stores cryptographic keys (like your BitLocker recovery key) in a secure part of your device (usually inside the motherboard).

Hope to hear back from you.

Hi,

I did attach a pic of the window that pops up when I put in what you asked, and thanks for telling me what it is, but not being a computer geek, really do not understand what it really means.....I do have Windows 11 Home edition, but as w/everybody else, haha, has reached its end of service, etc., and so on, not the only one w/that problem, LOL, all I want to know is how to SIMPLY be able to get Windows 11 Home Edition Version 24H2...A simple way, have read some ways to try it, above my level....but if can't do, no biggie, will just stay w/the version I have, which of course, is no longer supported or can get any window updates...this is not life or death, just curious...as everybody else is as well....thanks.