So my pc system settings say I'm on windows 11 pro but windows update says "Get the new version of windows to stay up to date Your version of windows has reached the end of service"

Hi,

I hear what you are saying and I understand...

I did let the computer do the shutdown/restart when it finished downloading, it did say, download complete, restarting, do not shut off, etc.....

Then it said, once it restarted, it said 20% Complete, 50%, Update completed, restarting...it restarted and the screens just stayed blank for over an hour, computer did not restart...screens were blank, so I did the manual restart so that I could get the computer back....

Will try again over the weekend because it does take a long time......

Thanks for your help, I get home from work about 6 ish.....but just so you know, I did wait for the restart and after an hour, it did nothing...

Regards,

Claudia

Hello,

I am working on a video to help assist you in upgrading to 24H2 to make things easier. I'm still getting everything neat and ready but will share this with you here or in another thread via a Google Drive link.

When you manually restart your computer during an update/upgrade, Windows thinks that you pulled the plug and then it will start to revert the upgrade.

Hope this helps.

Hi,

I finally tried the Windows Update Assistant...

It downloaded, etc., said download was successful, did the shutdown and restart, but when restarted, it never really did a restart...the screens were just blank forever, so I did a manual restart to get the computer started again, that worked, but when starting, screen said "undoing changes to computer"....but it came back up w/no problem, but w/version 23H2....oh well....

Will just stay as is....I don't have a removable plug in to do the download for 24H2 the other two ways you suggested.....was just hoping to do it from an online download...never had that problem before. I downloaded Windows 11 Home from online a couple yrs. ago w/no problem. Computer is working fine, just won't do the newer version update, oh well...will just stay as is and deal w/it.

Thanks for your help if you have any other suggestions , let me know, but if not, I understand, thanks for your help.

Regards,

Claudia

Hi,

Thanks for your reply...just got home from work...

I will try the Installation Assistant first then the others if that does not work..'

Actually, I will try later or tomorrow......Cox, the internet company is coming by soon to install a new modem, I share a small house w/a great roommate, but we have been having internet problems the past couple weeks, and for her, it is vital as she works from home 2 days a week, then goes into her office the other three, ....so I will wait till that is done, suppose to be tonight, maybe tomorrow.....our outside cable has been replaced, now they want to come in and replace the modem.....

But I will also try to do a new thread as you say so I can see the video you are talking about....will give that a try....will have to figure that one out...hahaha, LOL..

Will keep you updated, and I appreciate your help and your patience...

Regards,

Claudia

******@earthlink.net

Hello,

Your PC supports Windows 11, you can go ahead and click "Accept and Install". That should get you to 24H2 the quickest.

If you would like, you can also use the Windows 11 Media Creation Tool or the Windows 11 ISO. Both are other ways to get 24H2.

If you would like, you can start a new thread, and I can also share a video on how to install 24H2 to make things easier.

Hope to hear back from you.