I have an nVidia RTX 3070 ti graphics card that works perfectly under W11 23H2
My system was placed on update hold due to the card driver which then got release.
On upgrading to W11 24H2 the system crashes and the card is not recognised.
I have currently had to go back to W11 23H2 and wait but there is no information on this from Microsoft or nVidia. As the problem occurred after a Microsoft-invoked update, can someone from Microsoft please tell me what to expect with this as there is no other suggestion from anyone other than Microsoft to say 'dont upgrade but wait for an updated driver'..... the problem was caused by a Windows update and HOT a driver update.
Can you(Microsoft) please provide some insight/update as to 1) what the problem is 2) What is anything I can do/provide to help and 3) How I will know that it is OK to resume updates to my critical machine please.
I should add the event viewer logs error s:
The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\000000e4
Resetting TDR occurred on GPUID:100
The message resource is present but the message was not found in the message table
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff8006521dd010, 0xfffff804ac57f2e0, 0x0000000000000000, 0x000000000000000d). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 730180d9-e0de-41b6-9cc1-5812cb4321cd.
Installation Failure: Windows failed to install the following update with error 0x8024200D: Windows 11, version 24H2.
Thank you
Chris.