Latest Windows 11 24/H2 Release and Graphics Issues

Anonymous
2024-12-09T14:06:50+00:00

I have read issues around Windows 11 24H2 which cause disruption /conflicts with GPU (eg NVidia) and iGPU (eg Intel Graphics)

I use both GPU's for Video and Photography processing for the Apps I have.

My iGPU is Enabled in BIOS and should not be disabled which it seems can happen with Windows 11 24H2. This is a step into the dark ages.

From evidence I see Windows 11 24H2 kills the iGPU

Has anyone else found this and what is Microsoft doing to fix it?

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

57 answers

Sort by: Most helpful
  1. Anonymous
    2024-12-20T08:25:40+00:00

    On the Intel page I see the driver should be this - see attached picture ?. Can't you install it now separately Image?

    yes i do see it, but isn't that only available for windows family, and windows 10(RS5), etc versions? because the latest windows update is version 24h2 and its not compatible with the driver mentioned above as windows 11 (24h2) is not listed in the recommended list right?

    or is windows 11 Family means it would this be compatible for my 24h2 too? im not sure too hahah

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-12-19T19:47:05+00:00

    On the Intel page I see the driver should be this - see attached picture ?. Can't you install it now separately ?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-12-19T17:34:51+00:00

    i have the same issue, i updated my laptop (quite old too, 3+years..) from the windows update a week ago. Before the update, system was fine, after the update of windows latest version 24h2, my laptop screen started to have some issues. Before this i think i had 23h2, it was working fine with graphics driver version 31.0.101.21??( i dont know),

    now after this 24h2 update, i checked my intel system updates in https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html , the graphics driver version seems to have rolled back or i dont know why.. it says its in version 26.20.100.7926, and date 2020-02-25.

    Is this maybe cause by unreleased graphics driver for 24h2 version, for Intel 7th-10th gen? Because in https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html , i see the latest drivers released for 7th to 10th gen is Windows 11 Family*, Windows 10* (RS5), Windows 10* (22H2), etc..

    now windows update automatically updated my 7th-10th Gen device to 24h2 with no latest graphics driver installed.. Am i correct? hahah lol

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-12-18T10:48:00+00:00

    I have experienced issues with iGPU aswell. I have amd ryzen igpu enabled along with nvidia rtx 4070 and the amd driver crashes when logging in to windows. Some times the driver continues to function, some times it also crashes the nvidia driver. This all started after upgrading to W11 2H24 from 2H23. I have my igpu enabled because I have a 3 monitor setup, all connected to nvidia card but my av receiver uses hdmi as sound input so I use the free HDMI port on motherboard for sound only. This setup used to work before the upgrade (or should I say downgrade rather) to 2H24

    edit: system specs relevant to issue:
    Ryzen 5 7600X
    ASUS TUF RTX 4070
    ASUS ROG Strix B650E-F Gaming Wifi

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-12-12T09:10:25+00:00

    Hello 300BaudDialUp,

    I noticed that you marked my prior reply as "unhelpful". I'm sorry that as the Microsoft Community support team, I am unable to give you very professional answers on your issue with hardware compatibility with latest Windows Update and doubts about the latest software developments. But judging from the information in your reply, which you did not mention in your first place, if you are using an Asus device, the compatibility issues between the 24H2 update and ASUS devices are indeed known and public. Microsoft has a dedicated page to introduce the known issues in the 24H2 update package, which mentions the compatibility issues of some ASUS devices. You can click this page to view it:

    Windows 11, version 24H2 known issues and notifications | Microsoft Learn

    This page is updated continuously. Microsoft is actively working with ASUS to resolve the problem. You can follow this page regularly to learn about the latest progress.

    Sorry, Microsoft does not have a dedicated Graphics/Video expert support team for users to contact. In addition to the hotline (mainly to solve purchasing problems), the main online feedback channel for users is here. Software development and hardware compatibility issues are beyond our support scope, but we still try our best to provide you with the latest information. I hope you can be satisfied with this answer.

    Best Regards,

    William.Y | Microsoft Community Support Specialist

    Was this answer helpful?

    0 comments No comments