I got 2 question. 1. why did my windows 11 home deactivate after the windows update? 2. Why is the Microsoft store acting up?

Anonymous
2024-12-05T20:35:00+00:00

For the Windows 11 home, I've tried a lot of things to try and get it back up and going, but nothing is working. My key isn't even a year old.

For the store, my Xbox app wouldn't detect my friends list and when i went to launch a game it couldn't sync my cloud data and said i wasn't signed in even though i was. i tried a lot of things as well for this to work, nothing. the last thing i tried was the app repair and reset which uninstalled it. i tried installing it back and the Microsoft store couldn't do it and would just say error and that you've found an issue and are working on it. and it wasn't just the Xbox app that i couldn't reinstall, it was also the game bar and the gaming services app. i had know issues with the app yesterday either.

I could really use the help.

Windows for home | Windows 11 | Windows update

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  1. EmilyS_726 29,990 Reputation points Volunteer Moderator
    2024-12-10T00:14:43+00:00

    Can you type winver in the search on the taskbar and press enter. When launched, share a screenshot please.

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  2. Anonymous
    2024-12-10T02:14:38+00:00

    This is what pops up

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  3. EmilyS_726 29,990 Reputation points Volunteer Moderator
    2024-12-10T03:22:57+00:00

    Thanks.

    Keep that flash drive. We will still likely need it later.

    For now, type cmd in the search on the taskbar, and make sure you choose "run as administrator" to launch command prompt,

    Then run this command:

    sfc /scannow

    Let it run through, and then tell me what it says at the end.

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  4. Anonymous
    2024-12-10T03:47:28+00:00

    This "Windows Resource Protection did not find any integrity violations"

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  5. EmilyS_726 29,990 Reputation points Volunteer Moderator
    2024-12-10T04:16:35+00:00

    Can you do the following steps:

    Go to Settings > Accounts > Your info

    Click on Sign in with local user instead. follow the steps and finish the rest.

    (If you don't see the "sign in with a local account instead option, click on "Stop signing into Microsoft apps automatically" first, then relaunch this page. )

    Restart the computer (Do Not skip)

    Go to Settings > Accounts > Your info

    Click on Sign in with Microsoft account instead. follow the steps and finish the rest

    Restart the computer (Do Not skip)

    ==============

    Then launch Command Prompt, and run

    slmgr /dlv

    See if it lets you this time.

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