I got 2 question. 1. why did my windows 11 home deactivate after the windows update? 2. Why is the Microsoft store acting up?

Anonymous
2024-12-05T20:35:00+00:00

For the Windows 11 home, I've tried a lot of things to try and get it back up and going, but nothing is working. My key isn't even a year old.

For the store, my Xbox app wouldn't detect my friends list and when i went to launch a game it couldn't sync my cloud data and said i wasn't signed in even though i was. i tried a lot of things as well for this to work, nothing. the last thing i tried was the app repair and reset which uninstalled it. i tried installing it back and the Microsoft store couldn't do it and would just say error and that you've found an issue and are working on it. and it wasn't just the Xbox app that i couldn't reinstall, it was also the game bar and the gaming services app. i had know issues with the app yesterday either.

I could really use the help.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-11T23:53:48+00:00

    would it fix the issue?

    Was this answer helpful?

    0 comments
  2. EmilyS_726 29,900 Reputation points Volunteer Moderator
    2024-12-11T23:16:27+00:00

    Now that you mentioned secure boot, and I went back to look at your screenshot for msinfo32, you actually don't have secure boot enabled, which is a requirement for Windows 11. This can be while the .iso won't install.

    At this point, would you consider backing up your files, enable secure boot in BIOS and do a clean install?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-12-11T22:58:59+00:00

    so i tried doing the bios update and select the usb, but it just kept putting me back at the select boot menu for the uefi if mt windows

    i also tried following the steps, but my bios doesn't have the things it says to disable. like it says to disable secure boot, but i don't have that option

    Was this answer helpful?

    0 comments
  4. EmilyS_726 29,900 Reputation points Volunteer Moderator
    2024-12-11T04:16:11+00:00

    Ah I see what you meant now. This is not a installer but you have to put it in the flash drive and boot into BIOS.

    Here is the instruction from OEM: https://www.asus.com/support/faq/1052381/

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-12-11T03:16:02+00:00

    How would i install the bios update from here?

    Was this answer helpful?

    0 comments