Need fix for lost audio from update to Windows 24H2

Anonymous
2024-12-08T21:16:26+00:00

I updated to Windows 24H2. I have now lost all of my audio. When I hover my mouse over the sound icon in the tray, it shows that "No audio device is installed". How do I fix this?

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

72 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-01-18T13:33:42+00:00

    If you access "System > Sound" from Control Panel, are there Output "Choose where to play sound" devices listed? In my case, after the update to 24H2, Windows pointed to the wrong output device. I had to select the correct output device to have it start working.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-01-18T13:19:21+00:00

    diagnostic ran and said that there was no device connected. where will i find this device?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-01-17T22:38:21+00:00

    I updated to Windows 24H2. I have now lost all of my audio. When I hover my mouse over the sound icon in the tray, it shows that "No audio device is installed". How do I fix this?

    fix the audio please

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2025-01-17T17:40:47+00:00

    Same issue for me. Since the last update on 15 January (2025-01 Mise à jour cumulative pour Windows 11 Version 24H2 pour les systèmes x64 (KB5050009) and 2025-01 Mise à jour cumulative pour .NET Framework 3.5 pour et 4.8.1 pour Windows 11, version 24H2 pour les systèmes x64 (KB5049622)), no more sound driver, no way to reinstall it...

    Nevertheless, it worked before with the 24H2 installed the 21st of Dec.

    Not serious...

    Hoping Microsoft fix the issue asap

    Was this answer helpful?

    0 comments
  5. Anonymous
    2025-01-17T13:02:57+00:00

    Upgrade to Windows 24H2 went apparently smoothly until I realized the audio was gone. This is a showstopper.

    Reverted back to 23H2

    Now audio is working again.

    I checked the Sound devices and saw that Windows 24H2 tried using Realtek as output.

    My PC has no Realtek device. Strange. Why would Windows install driver and select it?

    I reinstalled 24H2 and selected the same sound driver used in 23H2 and the sound is working again.

    Strange.

    Was this answer helpful?

    0 comments